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Stakeholder Engagement - GRI Summary
| Stakeholder | Engagement Type | Frequency |
| Collaborators | Meetings or direct contact; intranet; Daily Security Dialogues (DDS) | diary |
| Clients | Contact by phone or email; audits; technical visits; presence of Klabin’s team at the client (if any); Customer Portal | everyday and on demand |
Providers |
Contact by phone or email; negotiation meetings | periodic and on demand |
| Regulatory bodies | Follow-up technical visits; contact by phone or email; submission of electronic forms; Investor Report; Financial statements; investor portal. | periodic and on demand |
| Investors | Meetings or direct contact; IR website; periodic information disclosed in the CV; capital market events; operations visits. | diary |
| Communities | Communication channels (email, 0800, letters, interaction with field workers); face-to-face meetings; annual community survey | diary |