Human Capital – GRI Summary
Human Capital – GRI Summary
Number of employees by employment type and gender
| Employment type | 2022 | 2023 | 2024 | 2025 | ||||||||
| Homens | Mulheres | Total | Homens | Mulheres | Total | Homens | Mulheres | Total | Homens | Mulheres | Total | |
| Permanent contract | 14.498 | 3.390 | 17.888 | 13.658 | 3.415 | 17.073 | 14.247 | 3.717 | 17.964 | 14.214 | 4.034 | 18.248 |
| Others (apprentices and trainees) | 226 | 368 | 594 | 179 | 385 | 564 | 232 | 422 | 654 | 257 | 419 | 676 |
| Total | 14.724 | 3.758 | 18.482 | 13.837 | 3.800 | 17.637 | 14.479 | 4.139 | 18.618 | 14.471 | 4.453 | 18.924 |
Note 1: Klabin does not employ fixed-term contracts.
| Employment type | Brazil – 2025 | Argentina - 2025 | ||||
| Homens | Mulheres | Total | Homens | Mulheres | Total | |
| Permanent contract | 14.123 | 4.011 | 18.134 | 91 | 23 | 114 |
| Others (apprentices and trainees) | 255 | 415 | 670 | 2 | 4 | 6 |
| Total | 14.378 | 4.426 | 18.804 | 93 | 27 | 120 |
Note 1: Klabin does not employ fixed-term contracts.
The number of employees was up by 2% in 2025 compared to 2024. The gender distribution remained stable.
Number of employees by employment type and region
| Region | 2022 | 2023 | 2024 | 2025 | ||||||||
| Diretos | Indiretos¹ | Outros | Diretos | Indiretos¹ | Outros | Diretos | Indiretos¹ | Outros | Diretos | Indiretos¹ | Outros | |
| North | 444 | 202 | 15 | 444 | 54 | 24 | 445 | 76 | 25 | 417 | 105 | 27 |
| Northeast | 1.603 | 526 | 51 | 1.456 | 356 | 69 | 1.546 | 487 | 86 | 1.578 | 299 | 89 |
| Midwest | 317 | 75 | 10 | 298 | 40 | 15 | 279 | 55 | 13 | 289 | 47 | 13 |
| Southeast | 4.199 | 1.154 | 205 | 3.906 | 1.067 | 176 | 3.993 | 1.218 | 212 | 3.905 | 714 | 207 |
| South | 11.196 | 8.566 | 313 | 10.857 | 9.250 | 280 | 11.597 | 9.352 | 318 | 11.945 | 9.580 | 334 |
| Other regions (countries)² | 129 | 6 | 0 | 112 | 0 | 0 | 104 | 0 | 0 | 114 | 0 | 6 |
| Total | 17.888 | 10.529 | 594 | 17.073 | 10.767 | 564 | 17.964 | 11.188 | 654 | 18.248 | 10.745 | 676 |
Note 1: The ‘Contractor’ section for Brazil includes third-party employees.
Note 2: The ‘Other countries’ section only includes Argentina.
The ratio of Employee to Contractor costs remained stable in 2025 compared with 2024. This cost structure supports new market demands, investment projects, and essential support services, including food, security, and janitorial services, as well as maintenance, timber transportation, shipping, forestry operations, and harvesting activities. The seasonal nature of the business also influences these costs.
Number of employees by job type and unit
| Business unit | 2022 | 2023 | 2024 | 2025 | ||||||||
| Diretos | Indiretos | Outros | Diretos | Indiretos | Outros | Diretos | Indiretos | Outros | Diretos | Indiretos | Outros | |
| Papers | 3.516 | 1.567 | 67 | 3.422 | 1.494 | 62 | 3.415 | 1.523 | 75 | 3.491 | 1.531 | 60 |
| Forestry | 3.579 | 5.900 | 112 | 3.343 | 6.498 | 103 | 4.093 | 6.663 | 110 | 4.374 | 6.676 | 138 |
| Packaging and Recycling | 6.168 | 1.503 | 192 | 5.821 | 962 | 211 | 5.890 | 1.293 | 269 | 5.892 | 938 | 298 |
| Bags | 1.244 | 178 | 44 | 1.172 | 137 | 33 | 1.183 | 147 | 41 | 1.239 | 155 | 43 |
| Corporate | 1.400 | 352 | 151 | 1.240 | 328 | 126 | 1.270 | 304 | 131 | 1.141 | 155 | 106 |
| Pulp for paper | 1.852 | 1.023 | 28 | 1.963 | 1.347 | 29 | 2.009 | 1.258 | 28 | 1.997 | 1.190 | 25 |
| Bags – Argentina | 129 | 6 | 0 | 125 | 1 | 0 | 104 | 0 | 0 | 114 | 0 | 6 |
| Total | 17.888 | 10.529 | 594 | 17.086 | 10.767 | 564 | 17.964 | 11.188 | 654 | 18.248 | 10.645 | 676 |
Number of employees by age group and gender
| Age range | Brazil – 2025 | Argentina – 2025 | ||
| Homens | Mulheres | Homens | Mulheres | |
| Under 30 years old | 3.505 | 1.928 | 12 | 13 |
| Between 30 and 50 years old | 8.853 | 2.343 | 71 | 13 |
| Over 50 years old | 2.020 | 155 | 10 | 1 |
| Total | 14.378 | 4.426 | 93 | 27 |
| Age range | 2022 | 2023 | 2024 | 2025 | ||||
| Homens | Mulheres | Homens | Mulheres | Homens | Mulheres | Homens | Mulheres | |
| Under 30 years old | 3.877 | 1.715 | 3.393 | 1.668 | 3.449 | 1.793 | 3.517 | 1.941 |
| Between 30 and 50 years old | 9.181 | 1.926 | 8.772 | 2.005 | 9.114 | 2.206 | 8.924 | 2.356 |
| Over 50 years old | 1.666 | 117 | 1.672 | 127 | 1.916 | 140 | 2.030 | 156 |
| Total | 14.724 | 3.758 | 13.837 | 3.800 | 14.479 | 4.139 | 14.471 | 4.453 |
In 2025, women accounted for 23.53% of the workforce. Most employees are between 30 and 50 years old, followed by professionals under 30.
Number of employees by job category and gender
| Job category | 2022 | 2023 | 2024 | 2025 | ||||
| Homens | Mulheres | Homens | Mulheres | Homens | Mulheres | Homens | Mulheres | |
| Diretoria | 18 | 3 | 16 | 4 | 15 | 3 | 14 | 4 |
| Gerência e coordenação | 578 | 198 | 390 | 127 | 389 | 138 | 398 | 141 |
| Técnica | 1.662 | 935 | 1.741 | 926 | 1.824 | 969 | 1.800 | 945 |
| Administrativo | 466 | 506 | 405 | 426 | 384 | 431 | 398 | 517 |
| Operacional | 11.774 | 1.748 | 11.106 | 1.932 | 11.635 | 2.176 | 11.604 | 2.427 |
| Aprendizes | 88 | 173 | 91 | 217 | 127 | 241 | 163 | 256 |
| Estagiários | 138 | 195 | 88 | 168 | 105 | 181 | 94 | 163 |
| Total | 14.724 | 3.758 | 13.837 | 3.800 | 14.479 | 4.139 | 14.471 | 4.453 |
| Job category | Brazil – 2025 | Argentina – 2025 | ||
| Homens | Mulheres | Homens | Mulheres | |
| Diretoria | 14 | 4 | 0 | 0 |
| Gerência e coordenação | 397 | 139 | 1 | 2 |
| Técnica | 1.798 | 945 | 2 | 0 |
| Administrativo | 388 | 509 | 10 | 8 |
| Operacional | 11.526 | 2.414 | 78 | 13 |
| Aprendizes | 163 | 256 | 0 | 0 |
| Estagiários | 92 | 159 | 2 | 4 |
| Total | 14.378 | 4.426 | 93 | 27 |
Female representation increased slightly across most job categories in 2025, with the most significant improvement occurring at the executive board level, where it rose from 20% to 29%.
Percentage of senior management positions by individuals recruited from the local community
| State | 2022 | 2023 | 2024 | 2025 |
| Amazonas (AM) | 0% | 0% | 0% | 0% |
| Bahia (BA) | 0% | 0% | 0% | 0% |
| Minas Gerais (MG) | 0% | 0% | 0% | 0% |
| Paraná (PR) | 0% | 50% | 0% | 50% |
| Pernambuco (PE) | 0% | 0% | 0% | 0% |
| Santa Catarina (SC) | 67% | 0% | 0% | 0% |
| São Paulo (SP) | 100% | 88% | 100% | 50% |
| Rio Grande do Sul (RS) | 0% | 0% | 0% | 0% |
| Rio de Janeiro (RJ) | 0% | 0% | 0% | 0% |
In 2025, 40% of newly hired managers were recruited from the local community. In the states of São Paulo and Paraná, this figure reached 50%.
Total number and rate of new hires, by gender and age group.
| 2022 | 2023 | 2024 | 2025 | |||||
| Total | Rate | Total | Rate | Total | Rate | Total | Rate | |
| Gender | ||||||||
| Male | 2.457 | 17% | 1.794 | 13% | 2.024 | 14% | 2.446 | 17% |
| Female | 1.632 | 43% | 1.267 | 33% | 1.144 | 28% | 1.209 | 27% |
| Total | 4.089 | 22% | 3.061 | 17% | 3.168 | 17% | 3.655 | 19% |
| Age range | ||||||||
| Under 30 years old | 2.492 | 45% | 1.868 | 37% | 1.607 | 31% | 1.811 | 33% |
| Between 30 and 50 years old | 1.532 | 14% | 1.122 | 10% | 1.472 | 13% | 1.703 | 15% |
| Over 50 years old | 65 | 4% | 71 | 4% | 89 | 4% | 141 | 6% |
| Total | 4.089 | 22% | 3061 | 17% | 3.168 | 17% | 3.655 | 19% |
| Region | ||||||||
| North | 93 | 20% | 115 | 25% | 91 | 19% | 124 | 28% |
| Northeast | 249 | 15% | 214 | 14% | 292 | 18% | 304 | 18% |
| Midwest | 72 | 22% | 56 | 18% | 62 | 21% | 97 | 32% |
| Southeast | 984 | 22% | 822 | 20% | 1.099 | 26% | 1.049 | 26% |
| South | 2.659 | 23% | 1.847 | 17% | 1.604 | 13% | 2.050 | 17% |
| Other regions (countries) | 32 | 25% | 7 | 0,2% | 20 | 19% | 31 | 26% |
| Total | 4.089 | 22% | 3061 | 17% | 3.168 | 17% | 3.655 | 19% |
| Brasil - 2025 | Argentina – 2025 | |||
| Total | Rate | Total | Rate | |
| Gender | ||||
| Male | 2.430 | 17% | 16 | 17% |
| Female | 1.194 | 27% | 15 | 56% |
| Total | 3.624 | 19% | 31 | 26% |
| Age range | ||||
| Under 30 years old | 1.796 | 33% | 15 | 60% |
| Between 30 and 50 years old | 1.688 | 15% | 15 | 18% |
| Over 50 years old | 140 | 6% | 1 | 9% |
| Total | 3.624 | 19% | 31 | 26% |
In 2025, the number of new hires increased by 15% compared with 2024. Women accounted for 33% of new hires in 2025, down 3% from 2024. The highest number of new hires was recorded in the under-30 age group, followed by employees aged 30–50, whose share increased by 2% compared with 2024. Employees over 50 accounted for the smallest share of new hires.
Total number and turnover rate of employees who left the organization, by gender and age group
| 2022 | 2023 | 2024 | 2025 | |||||
| Total | Rate | Total | Rate | Total | Rate | Total | Rate | |
| Gender | ||||||||
| Male | 2.224 | 15% | 2.653 | 19% | 2.365 | 16% | 2.510 | 17% |
| Female | 925 | 25% | 1.250 | 33% | 889 | 21% | 919 | 21% |
| Total | 3.149 | 17% | 3.903 | 22% | 3.254 | 17% | 3.429 | 18% |
| Age range | ||||||||
| Under 30 years old | 1.500 | 27% | 1.753 | 35% | 1.144 | 22% | 1.102 | 20% |
| Between 30 and 50 years old | 1.437 | 13% | 1.810 | 17% | 1.860 | 16% | 1.969 | 17% |
| Over 50 years old | 212 | 12% | 340 | 19% | 250 | 12% | 358 | 16% |
| Total | 3.149 | 17% | 3.903 | 22% | 3.254 | 17% | 3.429 | 18% |
| Region | ||||||||
| North | 83 | 18% | 106 | 23% | 92 | 20% | 152 | 34% |
| Northeast | 159 | 10% | 344 | 23% | 206 | 13% | 278 | 17% |
| Midwest | 62 | 19% | 70 | 22% | 77 | 26% | 90 | 30% |
| Southeast | 901 | 20% | 1.140 | 28% | 1.042 | 25% | 1.137 | 28% |
| South | 1.917 | 17% | 2.230 | 20% | 1.806 | 15% | 1.757 | 14% |
| Other regions (countries) | 27 | 21% | 13 | 12% | 31 | 30% | 15 | 13% |
| Total | 3.149 | 17% | 3.903 | 22% | 3.254 | 17% | 3.429 | 18% |
| Brasil - 2025 | Argentina – 2025 | |||
| Total | Rate | Total | Rate | |
| Gender | ||||
| Male | 2.502 | 17% | 8 | 9% |
| Female | 912 | 21% | 7 | 26% |
| Total | 3.414 | 18% | 15 | 13% |
| Age range | ||||
| Under 30 years old | 1.098 | 20% | 4 | 16% |
| Between 30 and 50 years old | 1.958 | 17% | 11 | 13% |
| Over 50 years old | 358 | 16% | 0 | 0% |
| Total | 3.414 | 18% | 15 | 13% |
Note: This indicator does not include interns and apprentices.
The employee turnover rate remained stable at 18% in 2025, unchanged from the previous year. Female employee turnover declined by 4% compared with 2024. The employee turnover rate by age group generally reflects the company's workforce distribution. Employees under the age of 30 accounted for the highest number of departures, followed by those aged 30–50, while employees over 50 accounted for the lowest number of departures.
Overall Employee Turnover by Gender and Age Group
| 2022 | 2023 | 2024 | 2025 | |
| Gender | ||||
| Male | 15,88% | 16,15% | 15,36% | 17,48% |
| Female | 33,90% | 33,10% | 27,33% | 26,37% |
| Total | 19,56% | 19,81% | 17,84% | 19,45% |
| Age range | ||||
| Under 30 years old | 35,70% | 35,80% | 29,77% | 30,51% |
| Between 30 and 50 years old | 13,32% | 14,03% | 14,72% | 16,83% |
| Over 50 years old | 7,71% | 9,89% | 8,13% | 9,86% |
| Total | 19,56% | 19,81% | 17,84% | 19,45% |
Note 1: 'Total turnover' is calculated as the average of external hires and terminations throughout the year, divided by the number of active employees in December of the respective year.
Note 2: The data for Brazil does not include interns, apprentices, and operational trainees.
In 2025, Klabin hired 210 more employees than the number of lay-offs or resignations recorded during the same period. Overall turnover was 19.45%, up 1.6% over 2024. The turnover rate for women was 26.4%, down 0.9% over the previous year. From an age-group perspective, all groups recorded a slight increase, averaging 1.6% compared to the previous year.
Voluntary turnover rate
| 2022 | 2023 | 2024 | 2025 | |
| Gender | ||||
| Male | 2,17% | 2,52% | 2,32% | 2,84% |
| Female | 3,97% | 5,11% | 4,06% | 4,98% |
| Total | 2,53% | 3,08% | 2,68% | 3,31% |
| Age range | ||||
| Under 30 years old | 4,18% | 5,00% | 4,29% | 4,08% |
| Between 30 and 50 years old | 2,03% | 2,64% | 2,37% | 3,10% |
| Over 50 years old | 0,51% | 0,56% | 0,76% | 0,87% |
| Total | 2,53% | 3,08% | 2,68% | 3,31% |
In 2025, the voluntary turnover rate among women increased by nearly 1% compared with 2024, while the rate for men remained stable. From an age perspective, we saw a slight increase (less than 1%) in voluntary turnover across all age groups.
Number of new hires by gender and age group.
| 2022 | 2023 | 2024 | 2025 | |
| Gender | ||||
| Male | 2.436 | 1.791 | 2.013 | 2.430 |
| Female | 1.621 | 1.263 | 1.135 | 1.194 |
| Total | 4.057 | 3.054 | 3.148 | 3.624 |
| Age range | ||||
| Under 30 years old | 2.478 | 1.864 | 1.597 | 1.796 |
| Between 30 and 50 years old | 1.517 | 1.119 | 1.463 | 1.688 |
| Over 50 years old | 62 | 71 | 88 | 140 |
| Total | 4.057 | 3.054 | 3.148 | 3.624 |
Note: Data from Brazil does not include interns, apprentices, operational trainees, and third-party employees.
In 2025, the number of new hires in 2025 was 15% higher than in 2024 (3,624 compared with 3,148). 33% of new hires were women, down 3% from 2024. By age group, the share of employees under 30 declined by 1%, while the 30–50 and over 50 age groups each increased by 1% compared with the previous year.
Percentage of open positions filled by internal candidates – by gender and age group
| 2022 | 2023 | 2024 | 2025 | |
| Gender | ||||
| Male | 13% | 16% | 19% | 18% |
| Female | 7% | 8% | 12% | 11% |
| Total | 11% | 13% | 17% | 15% |
| Age range | ||||
| Under 30 years old | 8% | 8% | 11% | 11% |
| Between 30 and 50 years old | 16% | 20% | 23% | 21% |
| Over 50 years old | 6% | 5% | 10% | 9% |
| Total | 11% | 13% | 17% | 15% |
In 2025, 15% of open positions were filled by internal candidates, 2 percentage points lower than in 2024. Hiring of women and men decreased by 1% compared with the previous year. By age group, hiring of professionals between 30 and 50 increased by 2%, while the other groups remained stable.
Average hiring costs per employee (R$)
| 2022 | 2023 | 2024 | 2025 |
| 1.504,20 | 991,31 | 1.829,27 | 1.553,44 |
The average cost per hire in 2025 was R$ 1,553.44 and includes talent acquisition team costs, recruitment and selection consulting, applicant tracking systems, behavioral tests and assessments, job advertising platforms, and employer branding initiatives.