Materiality
Materiality
Since 2019, Klabin has conducted a structured materiality analysis to support the development of its 2030 Agenda. The process involved extensive engagement with a broad range of stakeholders to identify the key impacts the Company should mitigate and the opportunities it could leverage, in line with the global sustainable development agenda. This work led to the creation of the Klabin Sustainable Development Goals (KODS), comprising 23 material topics: 11 linked to long-term commitments and 12 focused on the Company’s internal priorities (see Table 1). The KODS provide the foundation for Klabin’s sustainability strategy and also inform its variable compensation structure for employees at all levels.
KODS Topics (Materiality since 2019)
| Topics public targets | Other relevant topics |
| Supplier socio-environmental performance | Higher forest productivity |
| Local development and impact on communities | Forest certification |
| Diversity | Ethical conduct and integrity |
| Ecosystems and Biodiversity | Klabin Culture |
| Climate change | Economic performance |
| Products and partnerships across the value chain and circularity | Human capital development |
| Waste | Timber availability |
| Occupational health and safety | Innovation management |
| Cybersecurity | Risk management |
| Use of water | Employee management and engagement |
| Use of energy | Production and logistics |
| Multiple uses of timber |
Klabin’s 2030 Agenda is reviewed and reaffirmed annually by its internal governance bodies. Meeting agendas for the Sustainability Committee and the Standing Sustainability Commission are defined based on the risks and urgency associated with each topic, as well as progress toward the Company’s commitments. Both meetings take place at least every two months.
Since the KODS Agenda was established, all new projects have been systematically assessed against Klabin’s sustainable development goals, internal audit control processes, periodic updates to the Risk Matrix, and input from technical sponsors and the Corporate Sustainability area. In addition, the Company has incorporated the performance of selected targets as trigger KPIs for certain debt instruments (see Sustainable Finances), while independent third-party assurance is used to verify progress against the agenda. Beyond the 2030 Agenda, all risks and recommendations identified through Klabin’s Human Rights Due Diligence process are also incorporated into the Company’s formal risk monitoring framework (see Klabin Risk Management).
Financial and risk approach to KODS topics
Since 2020, Klabin has been a TCFD Supporter, committed to aligning with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD). This approach considers both the potential impacts of climate change on the Company’s long-term financial performance and the effects of Klabin’s operations on society and the environment.
In subsequent years, the approach was expanded to other material topics, including water and biodiversity. In 2023, Klabin took a further step by incorporating, alongside its Climate Transition Plan, elements of an integrated approach to land, water, and biodiversity management, accelerating its transition toward a more sustainable future. In recognition of this progress and given that land-use change associated with deforestation is the primary source of greenhouse gas emissions in Brazil, Klabin published its first Nature Transition Plan. This initiative also reflects the Company’s commitment as a TNFD (Taskforce on Nature-related Financial Disclosures) Adopter, since 2025.
Key governance advances associated with Klabin’s 2030 Agenda
- The requirement for all managers and executives to link their individual goals to the KODS Agenda, with these goals accounting for 20% of their variable compensation.
- The regular meetings of the Standing Sustainability Committee, which uses an internal goal-tracking dashboard to monitor progress and deliberate on recalibrations and challenges related to the agenda.
- The revision of the Sustainability Index, previously linked exclusively to executive variable compensation, to serve as a short- and long-term financial incentive tied to the KODS Agenda for all Klabin employees.
- Targeted reviews of goals and timelines (e.g., Climate and net-zero targets approved by the SBTi);
- The publication of specific thematic guides for resilience strategies based on the identification of risks and opportunities, such as the Climate Transition Plan and the Nature Transition Plan.
- The publication of thematic guides to support resilience strategies, based on the identification of key risks and opportunities, such as the Climate Transition Plan and the Nature Transition Plan.
Expanding the approach: double materiality
The adoption of international standards—such as the European Sustainability Reporting Standards (ESRS) under the European Union’s Corporate Sustainability Reporting Directive (CSRD), and IFRS S1 issued by the International Sustainability Standards Board (ISSB)—represents a significant milestone in the consolidation and standardization of global sustainability reporting practices.
In Brazil, CVM Resolution No. 193/2023 incorporates the ISSB’s international sustainability disclosure standards (IFRS S1 and S2). The resolution establishes requirements for sustainability disclosures by publicly traded companies, with voluntary adoption beginning in 2024 and mandatory adoption from 2026, based on the 2026 reporting year.
In light of the regulatory landscape and market best practices, Klabin began reviewing its KODS topics in 2024, adopting the double materiality guidelines developed by EFRAG (European Financial Reporting Advisory Group) as its methodological framework.
Conducted from February 2024 to June 2025, the new materiality assessment followed a structured process comprising the following stages:
- Analysis of the alignment between KODS topics and mandatory sector-specific ESRS requirements;
- Financial materiality assessment of Klabin’s risks and impacts;
- Stakeholder and environmental impact assessment and consultation;
- Classification of topics as double material, material, or non-material;
- Validation of Klabin’s new materiality;
- Monitoring of indicators and internal controls to support limited assurance;
- Periodic review of materiality.
Analysis of the alignment between KODS themes and mandatory topics
Based on the disclosure requirements for each ESRS topic and sub-topic, a convergence analysis was conducted against Klabin’s current materiality assessment to identify overlaps and streamline the presentation of the company’s material topics.
As a result, 12 material topics were redefined and analyzed based on: (1) financial risks to Klabin; and (2) impacts on stakeholders and the environment.
In addition, four cross-cutting themes that underpin the Company’s business and operations were also defined.
Analysis of Klabin’s risks and opportunities
Subsequently, the 12 material topics were reviewed to assess whether their management and internal controls are integrated into the Company’s official Risk Matrix.
Calculation:
- Probability score, considering the criticality of the Company’s vulnerabilities, including occurrence, internal control maturity, and the likelihood of the risk materializing;
- Severity score, considering both the potential financial impact and the consequences of the risk materializing.
Premises:
- Risk analysis methodology considered in Klabin’s Risk Management Policy;
- The highest criticality risk score identified for each topic was considered;
- Minimum indicators derived from the correlation between the risks associated with each of the 12 KODS themes and the more than 200 mandatory indicators;
- Opportunities are not yet incorporated into this version of the materiality assessment.
Approach and analysis:
- Meetings and workshops with the responsible areas to update the classification and criticality of each risk related to the KODS topics, as well as to identify and propose new risks, where necessary.
Impact analysis on stakeholders and the environment
Calculation approach
- Consultation with stakeholders to assess the likelihood and severity of potential impacts, considering their scale, scope, and irremediability if they materialize.
- Conversion of existing primary data into a 1-to-4 scoring grid;
Approach and analysis
An in-depth analysis was conducted of the impacts of the 12 topics on stakeholders and the environment. The assessment drew on primary data from reliable sources and recognized tools, complemented by targeted stakeholder consultations to validate the materiality of topics that were not considered definitive.
For certain topics, the analysis considered, among other sources, external assessments, organizational climate data from employee surveys, socio-environmental aspect and impact matrices, human rights due diligence assessments, and technical reports aligned with the recommendations of the TCFD (Task Force on Climate-related Financial Disclosures) and TNFD (Taskforce on Nature-related Financial Disclosures).
In addition, 28 interviews were conducted with representatives of external stakeholders, including critical suppliers, key customers across all business units, industry associations, sector experts, non-governmental organizations, and other stakeholders considered relevant to Klabin’s operations. The consultation resulted in probability and severity scores for four of the 12 prioritized topics: Resource Use and Circularity, Cybersecurity, Forestry Certification, and Suppliers’ Socio-environmental Performance. For the remaining topics, primary data from previous consultations was used.
In addition, Klabin’s corporate policies and Code of Conduct provide guidance to its internal audience on stakeholder engagement, establishing the forms and frequency of interaction outlined below:
| Stakeholder | Type of engagement | Frequency |
| Employees | Meetings or direct contact; intranet; Daily Safety Dialogues (DDS) | Daily |
| Clients | Contact via phone or email; audits; technical visits; occasional Klabin team presence at the customer's site; customer portal. | Daily and on demand |
| Suppliers | Contact by phone or email; negotiation meetings | Periodic and on demand |
| Regulatory Bodies | portal. Follow-up technical visits; telephone or email contact; distribution of electronic forms; investor reports; financial statements; and the investor portal. | Periodic and on demand |
| Investors | Meetings or direct contact; IR website; periodic information disclosed to the CVM; capital market events; site visits. | Daily |
| Communities | Communication channels (email, toll-free numbers, letters, interaction with field staff); in-person meetings; annual community survey. | Daily |
All consultation results were consolidated and integrated into the impact analysis of potentially material topics.
Definition of double materiality and other relevant topics
The impact assessment of the topics is based on severity and probability from the stakeholders’ perspective, while financial materiality for Klabin is determined by assessing financial impact and internal vulnerability from the Company’s perspective. Topics falling within the double materiality area are considered priorities for both Klabin and its stakeholders. These topics require comprehensive reporting under both of the aforementioned regulatory standards.
Even so, the material areas are classified as highly important and require publicly disclosed targets. To date, no KODS have been positioned within the non-material area. Klabin is still in the process of identifying and quantifying opportunities and positive impacts to finalize the matrix. The topics have been reorganized into three strategic pillars for Klabin, as follows:
Validation of Klabin's new materiality
Double materiality was assessed, reported, and deliberated upon by the following bodies:
- Standing Sustainability Committee;
- Standing Risk Commission;
- Klabin Executive Board.
- Sustainability Committee;
- Risk Committee;
- Board of Directors.
Monitoring of indicators for assurance purposes
The materiality process underwent external third-party verification, as detailed in the assurance letter available at the link.
Periodic review of materiality
Klabin’s new materiality composition will continue to be reviewed annually, including calibration against the Company’s risks integrated into the material topics, material facts, progress toward targets associated with these topics, and action items arising from meetings of the Standing Commission and the Sustainability Committee.
Regulatory Alignment – IFRS/ISSB
Klabin is reviewing its internal processes and enhancing its data collection and analysis systems to meet the disclosure requirements set out in IFRS S1 (Sustainability-related Disclosures) and IFRS S2 (Climate-related Disclosures). Pending the publication of the first report with limited assurance, the thematic booklets for each double-materiality topic, aligned with the new standards, are available below:
- Climate Change: Klabin Climate Transition Plan, based on the TCFD (Task Force on Climate-related Financial Disclosures).
- Ecosystems and Biodiversity: Nature Transition Plan, based on the TNFD (Taskforce on Nature-related Financial Disclosures).
- Use of Water: Both documents mentioned above address this topic. However, by early 2026, the topic will have its own dedicated volume, the Water Resources Management Plan, based on the same frameworks.
Regulatory Alignment – ESRS
Klabin has been monitoring the European Union’s implementation of the European Sustainability Reporting Standards (ESRS) and the associated reporting requirements for non-European companies. In response, the Company has restructured its sustainability roadmap around the concept of double materiality. This proactive approach enables Klabin not only to prepare for future regulatory requirements but also to identify opportunities to strengthen internal processes and management practices related to issues considered material to the Company.
Material topics and metrics for business value creation
| Material topics | Climate Change | Occupational Health and Safety | Biodiversity |
| Business case | Klabin operates in the forestry sector, and climate change risks directly affect critical operational parameters, such as forest productivity, as well as operational and financial risks across planting, harvesting, and soil preparation. From a stakeholder perspective, the topic was identified as a priority due to the potential impacts associated with the Company’s operations. Therefore, the topic is considered doubly material. In recent years, the Company has prioritized investments in mitigation and adaptation measures to address associated risks and negative impacts, as outlined in its Climate Transition Plan. In addition to its pipeline of decarbonization projects and investments, Klabin has established public 2030 KODS targets for science-based emissions reductions and participates in global climate initiatives, such as the UN’s Business Ambition for 1.5°C. The Company is engaging its value chain to enhance emissions inventory reporting and establish science-aligned targets. | Launched in 2022 and revised in 2024, the Life Protection Policy aims to foster a just culture that prioritizes employee well-being alongside business strategy, turning failures into learning opportunities that promote safer processes and activities across Klabin. This topic is of utmost importance to the Company, as it represents a risk directly associated with business continuity, productivity, and the quality of life of our employees and third parties. It is directly linked to the business strategy and is incorporated into the company's long-term goals and executive variable compensation. In 2025, Klabin completed its double materiality assessment. Although health and safety were not classified as a double materiality topic, it remains a relevant impact-related issue for the Company. This reflects Klabin’s ongoing commitment to continuously improving its internal safety practices. |
Given its forestry-based business, Klabin is a pioneer in implementing mosaic planting, a system that combines preserved native forest areas - which account for nearly half of our forest holdings - with planted pine and eucalyptus forests of varying ages. As the quality of planted forests also depends on the health of native forests and their natural resources, biodiversity is a relevant topic for the Company and encompasses the largest set of 2030 targets within Klabin’s Sustainable Development Agenda. Biodiversity loss threatens the ability of ecosystems to provide essential resources and services—such as pollination and seed dispersal, natural pest control, water and climate regulation, and soil and nutrient conservation—that are critical to sustaining Klabin’s high forest productivity. In 2025, Klabin completed its double materiality assessment, and the topic was classified as a double materiality issue, meaning it is considered a priority for both the Company and its stakeholders. |
| Business impact | Risks | Risks | Risks |
| Business strategy | The Company has a strong track record of investing in and adopting low-carbon technologies, contributing to a more than 70% reduction in GHG emissions intensity (Scopes 1 and 2) between 2003 and 2024. Furthermore, given its forest-based operations, the Company maintains a positive carbon balance. Despite methodological differences in calculations, particularly between the GHG Protocol and the SBTi, carbon removals consistently exceed total emissions, creating potential financial opportunities in a future regulated carbon market. In 2024, Klabin had new targets approved by the Science Based Targets initiative (SBTi) covering Scope 3 emissions, along with a more ambitious target aligned with limiting global temperature rise to 1.5°C. A long-term Net Zero target was also established, covering Scope 1, 2, and 3 emissions by 2050. In 2025, the Company updated its Climate Transition Plan to align with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD). |
The management of this topic is outlined in the Occupational Health and Safety Management System and is structured around three pillars: 1. Facilities: ensuring the safety and reliability of equipment, as well as improving and maintaining the work environment provided to our professionals; 2. Method: continuously improving how safety is managed in our daily routines; maintaining a critical view of accident prevention and mitigation procedures; and developing and revising policies, guidelines, and requirements; and 3. People: promoting best practices and encouraging employees to look out for one another; providing training on standards and procedures; and strengthening leadership engagement in daily operations. The Occupational Health and Safety Management System is guided by ISO 45001 across all manufacturing and forestry units, with guidelines and procedures focused on loss prevention and continuous process improvement to protect people’s lives, health, and physical integrity. | Klabin has been assessing the impacts associated with this risk through its Continuous Fauna and Flora Monitoring Program. This enables the Company to understand species behavior and implement prevention and mitigation measures, such as reducing wildlife-vehicle collisions, conducting reforestation efforts, and supporting scientific research. Klabin has a biodiversity research center at its Ecological Park, dedicated to monitoring and restoring forest quality through wildlife restoration. It is also responsible for introducing technological solutions to accelerate and expand the Biodiversity Monitoring Program, including species tracking. Furthermore, one of the long-term targets associated with this theme is linked to a Sustainability-Linked Bond, reinforcing the Company’s commitment to its 2030 Agenda and its financial and strategic roadmap. In 2025, Klabin revised its Nature Transition Plan, aligned with the guidelines of the Taskforce on Nature-related Financial Disclosures (TNFD), and structured it into six programs designed to support the Company in achieving a Net Positive Impact on biodiversity through an integrated approach. |
| Long-term target | In 2024, Klabin had new targets approved by the Science Based Targets initiative (SBTi) covering Scope 3 emissions, as well as a more ambitious target aligned with limiting global temperature rise to 1.5°C. A long-term Net Zero target was also established, covering Scope 1, 2, and 3 emissions by 2050, compared with the 2022 base year. The targets cover industrial and energy-related emissions: Short-term target (by 2030) – Reduce absolute Scope 1, 2, and 3 emissions by 42%; Long-term target (by 2050) – Reduce absolute Scope 1, 2, and 3 emissions by 90%. Klabin is awaiting the publication by the Science Based Targets initiative (SBTi) of a sector-specific methodology for the pulp and paper industry, currently under development, to define and submit a FLAG target consistent with the relevant technical guidelines and aligned with its operations. The Company recognizes the importance of this goal for land use, forests, and agriculture and remains committed to defining a target aligned with its climate ambition. Achievement of these targets accounts for 10% of the variable compensation for directors, managers, coordinators, and specialists, helping to drive internal progress in this area. |
At Klabin, safety is a core Company value. Its importance and the continuous pursuit of improvement are therefore non-negotiable. Given the materiality of this topic, Klabin has established the following long-term targets: i. Zero lives altered among employees and contractors; ii. Maintain the accident frequency rate for direct employees and contractors below 1; iii. Maintain the accident severity rate for employees and contractors below 50; iv. Achieve an advanced level (Generative/Sustainable) under the Hearts and Minds methodology or an equivalent framework. Achievement of these targets accounts for 10% of the variable compensation for directors, managers, coordinators, and specialists, helping to drive continuous internal progress in this area. |
Our 2030 goals and targets are to: (i) reintroduce two locally extinct species and reinforce populations of four other threatened species in the forests; (ii) donate one million native seedlings; (iii) establish at least six research partnerships per year; (iv) maintain or increase the number of native forest-dependent species; and (v) map 100% of wildlife-vehicle collision hotspots and implement measures to reduce such incidents. |
| Target deadline | 2030 | 2030 | 2030 |
| Progress | 13.2% reduction in absolute Scope 1 and 2 emissions compared with the 2022 base year; 17.4% reduction in absolute Scope 3 emissions compared with the 2022 base year; | i. 4 lives transformed; ii. Accident frequency rate: 1.82 iii. Severity rate: 220 iv. Percentage of units: 3% | i. 2 species: Black-fronted Piping-guan (Aburria jacutinga) – reintroduction into the wild; Vinaceous-breasted Amazon (Amazona vinacea) – population reinforcement. ii. 32% of wildlife-vehicle collision hotspots mapped. iii. 76% of fauna species dependent on forests of high-quality native forests. iv. 10 partnerships/research projects per year focused on nature conservation and biodiversity studies. v. 610,000 native tree seedlings for the restoration of degraded areas on partner sites |
| Executive compensation | Under the annual short-term incentive program introduced in 2024, corporate and individual goals are used to assess each executive’s performance. Corporate goals comprise financial indicators (70%), safety (10%), and ESG indicators (10%), while individual goals account for the remaining 10%. Climate change-related targets are included within the 10% ESG component. | Under the annual short-term incentive program introduced in 2024, corporate and individual goals are used to assess each executive’s performance. Corporate goals comprise financial indicators (70% of the total weighting), safety (10%), and ESG indicators (10%), while individual goals account for the remaining 10%. | Under the annual short-term incentive program introduced in 2024, corporate and individual goals are used to assess each executive’s performance. Corporate goals comprise financial indicators (70% of the total weighting), safety (10%), and ESG indicators (10%), while individual goals account for the remaining 10%. As the Company’s biodiversity targets are part of its 2030 Agenda, managers responsible for this area have established biodiversity-related targets linked to 10% of their individual performance goals. |
Material Topics and Metrics for External Stakeholders
| Material topic for external stakeholders | Biodiversity Forest Certification, Water, Climate Change | Local development |
| Category: Biodiversity | Category: Community impact and development |
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| Cause of the Impact | Operations Supply Chain (> 50% of business activities) | Operations (> 50% of business activities) |
| Affected stakeholders | Environment, External personnel (e.g., supply chain, service providers) | Society |
| Topic of relevance to external stakeholders | Both positive and negative: In 2025, Klabin revised its Nature Transition Plan, which aims to achieve a net gain in biodiversity by 2050, supported by interim targets for 2030 and 2040. The development of the plan involved a multidisciplinary team, with particular attention to market trends and internationally recognized practices. Using the LEAP approach (Locate, Evaluate, Analyze, and Prepare to report), the Company identified risks, dependencies on environmental assets, and impacts on ecosystem services and business activities. The document identifies high-priority locations for implementing the plan, based on global methodologies and input from internal and external experts. The analysis of dependencies and impacts on ecosystem services was based on interviews with members of Klabin’s technical and operational teams, as well as other sectors and subject-matter experts. Potential negative and positive impacts were also identified for each high-priority ecosystem service. Based on an analysis of the Company’s risks, financial impacts, and management processes related to the topic, combined with stakeholder consultation, Klabin identified the issue as doubly material, meaning it is considered a priority from both a financial risk and stakeholder impact perspective. |
Klabin’s presence, particularly in regions where the pulp and paper industry is concentrated, influences local dynamics. At the same time, the Company and its local suppliers rely on positive relationships and a politically stable society to maintain social acceptance and a strong social license to operate. Klabin therefore pursues an economic, social, and environmental agenda in the communities where it operates. Through its Public Management Support Program, Klabin works to promote meaningful progress in municipalities prioritized for the Company’s operations (see criteria below). This is achieved through training and consulting aimed at strengthening public planning and improving the allocation of public funds generated by taxes from the Company’s activities. The initiative seeks to foster participatory public management in municipalities with development indicators below the average for comparable municipalities. |
| Metric | Increase in restoration areas managed by producers participating in forest conservation programs such as Matas Legais (Legal Forests) and Matas Sociais (Social Forests). | Percentage of territories with encouraged participatory management; Increase in the Social Progress Index (SPI) score. |
| Impact Valuation | The Company conducted a double materiality assessment, consistent with its assessment of other material topics. Relevant indicators include improvements in soil quality, water availability, and biodiversity richness and abundance. |
The Social Progress Index (SPI) is a methodology for analyzing social and environmental data that measures quality of life across communities, cities, countries, and regions. It is a globally used tool, adapted to the specific context and characteristics of each territory. The IPS methodology is structured around three dimensions, each comprising four components, for a total of 12 components: 1. Basic Human Needs: nutrition and basic medical care, water and sanitation, housing, and public safety. 2. Foundations of Well-being: access to basic education, access to information and communication, health and well-being, and environmental quality. 3. Opportunities: personal rights, personal freedom and freedom of choice, social inclusion, and access to higher education. |
| Impact metric | Shared positive impacts:
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Improved quality of life in priority municipalities. For example, Telêmaco Borba’s IPS score increased from 58.2 to 64.5 between 2021 and 2022. More information is available at main.d3l595nivztlei.amplifyapp.com. |
Sustainability Governance Structure
Klabin has a well-established governance structure for overseeing the strategic and operational management of sustainability matters. This structure comprises: (1) advisory committees to the Board of Directors; (2) standing executive committees that advise the Executive Board; (3) a statutory directorate responsible for Industrial Technology, Innovation, and Sustainability; and (4) corporate policies and internal controls focused on integrated sustainability risk management.
The Board of Directors has ultimate oversight responsibility for environmental, social, and governance (ESG) matters, supported by dedicated committees, including the Sustainability Committee and the Audit and Related Parties Committee, both of which are composed of Board members. These committees ensure that sustainability-related risks, impacts, and opportunities are appropriately considered in business strategy and corporate decision-making. At the executive management level, a Standing Sustainability Committee, comprising company executives, monitors the implementation of planned sustainability initiatives. In addition, the Executive Board includes a statutory C-level Sustainability Directorate, which is responsible for implementing the company-wide sustainability agenda and reports directly to the CEO.
Details of the governance bodies, their internal regulations, and the company’s corporate policies are available on Klabin’s Investor Relations website (https://ri.klabin.com.br/ ) and in its Sustainability Policy.
Certifications
In 2022, Klabin updated its Sustainability Policy and subsequently conducted training sessions at its units and through the Klabin Business School. Training on the Sustainability Policy is provided to all new employees as part of the onboarding process and includes both direct and indirect training delivered through the headquarters of each industrial unit.
| ISO 14001 Certification | ||||
| Employees | Contractors | Total Employees (Direct + Contractors) | Percentage of Units | |
| Total of Employees at the Units | 16.662 | 3.889 | 20.551 | 100% |
| Total Employees | 16.662 | 3.889 | 20.551 | |
| Percentage of employees covered by the certification | 100% | 100% | 100% | |
All Klabin units operating during the reporting period are certified under the ISO 14001 environmental management standard. In addition to its audits and certifications, Klabin’s forestry operations hold FSC® and PEFC certifications, which recognize responsible forest management based on ten principles, including the efficient use of multiple forest products and services; the well-being of employees and communities; biodiversity conservation; detailed management planning; and the monitoring and assessment of environmental and social impacts. Klabin also holds other quality and management system certifications, including those issued by the American Institute of Baking (AIB), ISEGA, FSSC 22000, ISO 9001, and ISO 45001.
| ISO 9001 Certification | ||||
| Employees | Contractors | Total Employees (Direct + Contractors) | Percentage of Units | |
| Total of Employees at the Units | 16.529 | 3.877 | 20.406 | 91% |
| Total Employees | 16.662 | 3.889 | 20.551 | |
| Percentage of employees covered by the certification | 99% | 99% | 99% | |
| ISO 45001 Certification | ||||
| Employees | Contractors | Total Employees (Direct + Contractors) | Percentage of Units | |
| Total of Employees at the Units | 9.093 | 2.776 | 11.869 | 32% |
| Total Employees | 16.662 | 3.889 | 20.551 | |
| Percentage of employees covered by the certification | 54% | 71% | 57% | |
| ISO 50001 Certification | ||||
| Employees | Contractors | Total Employees (Direct + Contractors) | Percentage of Units | |
| Total of Employees at the Units | 2.281 | 1.091 | 3.372 | 5% |
| Total Employees | 16.662 | 3.889 | 20.551 | |
| Percentage of employees covered by the certification | 14% | 28% | 16% | |
IDENTIFICATION, ASSESSMENT, AND MONITORING OF RISKS AND IMPACTS ASSOCIATED WITH THE COMPANY'S OPERATIONS
Klabin’s risk governance operates through two integrated areas: Risk Management and Crisis Management.
Risk Management
Risks are categorized into five areas—strategic, financial, operational, regulatory, and socio-environmental—and managed in accordance with a dedicated Risk Management Policy. Designed to prevent losses, anticipate events, and minimize surprises, the risk management process is proactive and encompasses the identification, classification, assessment, treatment, and continuous monitoring of risks:
- Identification: A process coordinated by the Risk Management department in collaboration with the leaders of operational areas and/or equivalent units. The process involves discussions with employees who have extensive knowledge of their respective areas to identify aspects requiring monitoring, as well as reviews of internal documentation, third-party assessments, and analyses of current scenarios.
- Classification: Once the characteristics of each risk are understood, its source is classified as either internal or external.
- Assessment: Identified risks are evaluated based on their potential impact and likelihood/vulnerability. The resulting criticality level—low, medium, high, or critical—determines the risk’s position on Klabin’s risk map and, consequently, its priority and the mitigation measures to be adopted.
- Treatment: Klabin applies two methodological approaches to risk: avoidance or acceptance. When a risk is accepted, it may be retained, reduced, or transferred. Risk matrices and action plans are developed to support this process.
- Monitoring: In collaboration with the relevant business areas and risk owners, action plans are monitored and, when necessary, new risks are identified and incorporated based on the Company’s level of maturity and/or changes in external factors.
It is important to note that Klabin is structuring its sustainability reporting in alignment with the ISSB's IFRS Sustainability Disclosure Standards, specifically IFRS S1 (General Requirements for Disclosure of Sustainability-related Financial Information) and IFRS S2 (Climate-related Disclosures). This approach incorporates the four pillars of the standards—Governance, Strategy, Risk Management, and Metrics and Targets—integrating sustainability-related considerations into corporate strategy and financial planning.
From a risk management perspective, this progress has been supported by the evolution of Klabin’s internal methodologies and practices to align with the requirements of the standards mentioned above.
Examples of risks, control measures, and mitigation
| Identified risk | Risk Description | Mitigation measures |
| Rupture and/or explosion of pressure vessel equipment | The Company operates equipment containing fluids that is essential to its production processes. This equipment, including recovery and steam boilers, is designed to operate at pressures above or below atmospheric pressure. Structural failure could result in severe impacts, including prolonged production shutdowns, injuries or fatalities, and/or socio-environmental impacts. Currently, the likelihood of this risk occurring is classified as low based on internal criteria, including historical occurrence, internal controls, and outlook. This classification is intended for internal use only and does not constitute a guarantee by the Company. |
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| Wildfires | Because it operates assets that are critical to the supply of inputs for its production processes, the Company is exposed to the risk of wildfires. Large-scale wildfires could have severe consequences, including prolonged or even permanent production disruptions, as well as injuries, fatalities, and significant social and environmental impacts. Currently, the likelihood of occurrence is classified as low, based on internal criteria that consider historical occurrence, internal controls, and the outlook. This classification is intended solely for internal purposes and does not constitute a guarantee by the Company. The Company also notes that external or unforeseen events could affect this likelihood. |
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| Cybersecurity | Failures in the Company’s information technology systems and/or those of third-party data processing providers could adversely affect the Company’s operations, potentially resulting in:
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Klabin operates in compliance with standards such as ISO 27001 and IEC 62443, with initiatives focused on the following areas:
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The probability of risk materialization was assessed in accordance with the Company’s internal methodology, which considers historical occurrences, the effectiveness of controls, and the likelihood of occurrence. These estimates reflect the standards and criteria adopted by the Company as of the assessment date. However, they are subject to change due to external factors beyond the Company’s control or changes in the business or operating environment that may affect the probability initially assigned.
Emerging risks
Klabin’s risk management framework also encompasses long-term risks intrinsically linked to the sustainability and continuity of the business, such as:
Emerging risk 1
| Risk of biodiversity loss | |
| Definition | The extinction and/or decline of fauna and flora species can lead to ecosystem collapse, resulting in irreversible impacts on the environment, society, and economic activity, including the permanent loss of natural capital. |
| Business impact | Biodiversity loss threatens the ability of ecosystems to provide essential resources and services, such as pollination and seed dispersal, natural pest control, water and climate regulation, and soil and nutrient conservation, which are critical to sustaining Klabin’s high crop yields. Furthermore, the need for additional investments in technologies and R&D to artificially replace or compensate for lost ecosystem services could increase operating costs, without any guarantee that the intended results will be achieved with the required level of effectiveness. |
| Mitigation measures | Maintenance of the Continuous Fauna and Flora Monitoring Program, focused on understanding species behavior and implementing prevention and mitigation measures, such as initiatives to reduce roadkill, renaturalization efforts, and scientific research; Expansion of technology-enabled monitoring efforts, including the use of geolocation and radio-signal tracking tools, camera traps, and DNA-based species monitoring; The Klabin Ecological Park (PEK) Biodiversity Study Center monitors and restores forest quality through wildlife restoration initiatives. The department is also exploring the use of IoT sensors to enhance data collection and support more efficient decision-making on species conservation. |
Emerging risk 2:
| Risk of a natural resource crisis | |
| Definition | The World Economic Forum characterizes the risk of a natural resource crisis as a systemic threat to the planet, associated with shortages of food and/or water for human, industrial, or ecosystem use. This risk can manifest as systemic insecurity at the local, regional, or global level, driven by factors such as the overexploitation and mismanagement of critical natural resources, as well as the worsening impacts of climate change. |
| Business Impact | As an integrated, forest-based pulp and paper company, Klabin relies heavily on natural resources—particularly land and water—to produce its primary raw material. A potential increase in demand for land for competing uses, driven by population growth, could place additional pressure on resource availability, increase production costs, and affect the Company’s competitiveness. This reliance on natural resources—particularly water, which is essential to both forestry operations and industrial processes—can directly affect the Company and exacerbate tensions with communities located near its operations. |
| Mitigation measures | Across all of Klabin’s operations, environmental management aspects—including water, energy, climate change, and biodiversity—are integrated into the Company’s business strategy through a systems-thinking approach. Risks related to natural resources and their associated impacts are also addressed through Klabin’s 2030 Agenda, which establishes targets and commitments aimed at minimizing adverse impacts, promoting the responsible use of natural resources, and strengthening the Company’s operational resilience, including:
|
Crisis Management
Organizational capacity to anticipate, manage, and recover from significant adverse situations, minimizing negative impacts and restoring normal operations as quickly as possible. Among the crisis management tools adopted by Klabin, the Business Continuity Plan (BCP) is a comprehensive process that:
- Identifies potential threats and their impacts on the organization’s processes;
- Promotes organizational preparedness to maintain or rapidly resume critical business functions following a crisis or disaster;
- Provides effective responses to safeguard the interests of stakeholders, employees, reputation, the brand, and value-creating activities.
RISK MANAGEMENT
Klabin believes that a strong risk management culture is essential to promoting and embedding the importance of risk management at all levels of the Company, thereby ensuring a structured and consistent approach to managing risks.
Klabin’s Risk Management department was established in 2018 with the backing and support of senior management, including the Board of Directors and the Executive Board. The department applies best practices to support operational, corporate, and other relevant areas in:
- Analysis of their processes, with a focus on risk identification and assessment;
- Implementation of controls and/or actions;
- Implementation of business continuity plans.
Against this backdrop, the Audit and Related Parties Committee was established in November 2020 as an advisory body to the Board of Directors. Its responsibilities include evaluating the control mechanisms related to the Company’s risk exposures. Risk Management holds at least two scheduled meetings with the Committee each year to update management concepts and methodologies in line with the “Tone at the Top” model, as well as to discuss key risks and related action plans. In addition, Risk Management regularly presents risk-related topics to the Board of Directors.
In 2021, the IB Solutions risk management software was implemented to automate the monitoring of actions and controls by risk owners, enhance traceability and change history, and facilitate the creation of dashboards.
In 2022, Klabin launched an internal leadership development program that includes training on risk management topics, such as methodology and key risks for new directors and Board members.
In 2023, risk management procedures were subject to an internal audit, alongside enhancements to the process for conducting self-assessments of action plans through the risk management software.
Starting in 2024, the online risk management training available on the ENK portal became mandatory for all employees. This initiative reinforces the importance of risk management and promotes greater awareness of the topic across all levels of the Company.
FRAMEWORK – LINES OF DEFENSE
Klabin has three lines of defense against risk materialization, each with clearly defined responsibilities:
1st Line: Comprises the operational and other relevant areas that, through their teams, are responsible for the Company’s day-to-day activities and have primary responsibility for identifying, assessing, and managing risks.
2nd Line: Comprises the Risk Management function and related areas (Integrity, Internal Controls, and Information Security), which are responsible for monitoring and overseeing the activities of the 1st Line, as well as guiding appropriate risk management practices.
3rd Line: Comprises the independent Internal Audit function, which reviews and evaluates the 1st and 2nd Lines to assess whether risk management and internal control processes are effective and aligned with leading corporate governance practices.
Topic Management
Since 2018, Klabin has taken a structured approach to evolving its organizational culture in alignment with its business strategy. Following the update of its Mission, Vision, and cultural drivers in 2024, 2025 marked the integration of the “Klabin Attitude” into the Company’s day-to-day operations, strengthening the connection between culture, employee engagement, and performance.
The business environment called for greater operational discipline, a focus on efficiency, and decision-making aligned with financial sustainability. The Company advanced its strategic agenda, with key initiatives such as the boiler overhaul and forestry integration for Project Caetê, requiring strong alignment among people, processes, and results. To promote greater clarity and alignment with the business context, a Strategic Culture Plan was implemented around three pillars: development, rituals, and communication.
Following the 2024 Climate Survey, a governance structure was established to drive action planning. In 2025, monitoring with leadership teams showed a strong level of accountability, with results widely communicated, work plans put into action, and progress regularly tracked. These efforts reinforced the role of leadership in shaping the organizational climate and sustaining the culture.
As part of the follow-up between Climate Survey cycles, a Culture Pulse Survey was conducted with a representative sample of the Company. The results showed progress in collaboration and adaptability, while also identifying opportunities to further strengthen efficiency and ownership.
People development remained a key priority in 2025. The Performance Cycle engaged more than 11,500 professionals and continued to support alignment of expectations, meaningful feedback, and individual development.
Klabin Vision | What we aspire to and how we envision our future
“To provide sustainable solutions that meet society’s evolving needs through renewable, recyclable, and biodegradable forest-based products with diverse applications.”
Klabin Mission | Why We Exist
“To create value for shareholders, employees, and society through the responsible and efficient use of our forestry and industrial assets, while advancing sustainable development.”
Klabin’s culture is shaped by four core values and four competencies, which align the way we work with our business strategy.
Values | What shapes our identity
Environment, Respect, Safety, and Stability
Competencies | What drives our strategy
Efficiency, Adaptability, Team, and Ownership
Employee engagement (climate survey)
Klabin conducts its Climate Survey every two years and uses the Culture Pulse Survey between editions to monitor progress. The Culture Pulse Survey captures employees’ perceptions of the company’s cultural evolution, focusing on topics that largely overlap with those assessed in the Climate Survey.
In 2025, Klabin conducted its Culture Pulse Survey entirely online and confidentially, reinforcing its commitment to continuous listening and a positive employee experience. That year also marked a new approach, with the adoption of a dedicated survey platform that enables pulse surveys to be conducted at any time and with different employee groups.
The 2025 Culture Pulse Survey was conducted entirely on the new platform, giving Klabin greater autonomy over the methodology and survey design. The study assessed the evolution of Klabin’s culture (Klabin Atitude) across its four cultural competencies: Ownership, Efficiency, Adaptability, and Teamwork. More than 4,000 employees participated, representing approximately 30% of the eligible workforce and providing broad coverage across business units, locations, and job roles.
Overall favorability reached 80%, while employees’ understanding of the competencies averaged 7.8 for Initiative, 7.9 for Efficiency, 8.2 for Adaptability, and 8.0 for Teamwork, on a 0–10 scale. The results also showed a positive relationship between culture and climate: units with higher Culture scores tended to be those with more frequent and structured Climate-related actions.
| Favorability (%) | ||||
| Employee profile | 2022 | 2023 | 2024 | 2025 |
| General | 81 | 81 | 78 | 79 |
| Female | 80 | 80 | 77 | 79 |
| Male | 81 | 81 | 78 | 80 |
| Non-binary | 78 | 78 | 68 | -** |
| Born between 1946 and 1964 | 86 | 86 | 84 | 84 |
| Born between 1965 and 1979 | 82 | 82 | 79 | 79 |
| Born between 1980 and 2000 | 80 | 80 | 77 | 79 |
| Born after 2000 | - | - | 79 | 80 |
| Overall Goal | 89 | 89 | 77 | 72 |
** Among the survey respondents, no participants identified as non-binary.
Evolution of managers' perception of Klabin's culture
In 2025, Klabin strengthened its approach to measuring and reinforcing organizational culture, with a particular focus on leadership perceptions and their role in shaping the culture. The Culture Pulse Survey was conducted entirely online and confidentially, with participation from 80% of leaders and 72% of non-leaders. Leaders rated the overall evolution of Klabin’s culture at 7.7, with positive perceptions across all four “Klabin Attitude” competencies: Efficiency (7.4), Ownership (7.4), Teamwork (7.8), and Adaptability (8.1).
The results also reinforced the strong connection between culture and organizational climate: the more consistently leaders demonstrate behaviors aligned with the “Klabin Attitude,” the more positively their teams perceive engagement, autonomy, and clarity. Adaptability and Teamwork received the highest ratings, reflecting stronger cross-functional collaboration, greater responsiveness to change, and closer teamwork.
Conversely, Efficiency and Ownership remain key areas for development, particularly in removing barriers, increasing decision-making agility, and strengthening autonomy alongside accountability.
As a strategic component of sustaining the culture, more than 525 managers and coordinators participated in the eight-hour “Every Klabin Leader Is a Culture Leader” workshop. The program provided a structured space for listening, reflection, and alignment, strengthening the role of leaders as role models, coaches, and drivers of culture in their day-to-day work. The initiative reinforced leaders’ responsibility to foster environments where words and actions are aligned, supporting the sustainable evolution of the culture and the continuous improvement of the organizational climate.
Performance and Succession Cycle
Performance assessment aims to strengthen alignment between employees and the company’s strategic objectives by identifying, measuring, and developing capabilities. This process helps ensure that the right people are in the right roles to support the execution of the business strategy.
In 2025, Klabin’s performance management approach continued to evolve, supported by significant changes to the evaluation process. Two integrated pillars were adopted: Results, which focuses on deliverables such as targets and projects; and Klabin Attitude, which evaluates how the application of competencies contributes to business results.
The performance evaluation methodology was consolidated across both Operational and Administrative Performance. The Operational Performance process covered approximately 7,000 employees across the Packaging, Recycled Materials, and Forestry business units, as well as corporate support areas, while Administrative Performance covered around 4,500 employees. Both processes were supported by a structured post-evaluation cycle, strengthening the use of performance indicators to inform people management decisions.
A Performance Improvement Program was also implemented to provide structured support for employees performing below expectations. At the same time, succession planning for the entire leadership team continued to advance through the Succession Committee, strengthening governance, the identification of critical positions, and leadership readiness for current and future challenges. Complementing these initiatives, a Recognition Guide was developed to support leaders in building consistent practices for employee recognition and engagement.
As a result of these initiatives, 78% of director-level positions and 61% of management positions are currently filled by internal talent, reinforcing the effectiveness of Klabin’s talent development and retention efforts.
Topic Management
Klabin adopts an integrated management model that connects commercial planning, production, inventory, and logistics through a consolidated and continuously evolving Sales and Operations Planning (S&OP) process. Today, the process is fully integrated across all of the Company’s business units, providing an end-to-end view of the production chain and enabling more agile, accurate decisions aligned with market demand.
In logistics, integrated planning supports the selection of the most efficient solutions for each market and product, considering economic, operational, and environmental factors. The Company continuously optimizes its transportation mix, using dedicated vessels for specific pulp flows, as well as rail and road transport via containers to the Port of Paranaguá, according to the characteristics of each destination and customer needs.
This model strengthens supply chain resilience, increases responsiveness to market fluctuations, and supports the efficient use of financial, natural, technological, and infrastructure resources, both within Klabin and across its business partnerships. As a result, Klabin strengthens its competitiveness, reduces waste, improves operational efficiency, and advances its commitment to increasingly sustainable production.
Topic Management
Klabin’s innovation strategy plays a key role in advancing its ambition, with a focus on operational efficiency and the development of new solutions that generate value for customers and shareholders.
Governance of this area is led by the R&D&I Committee (Research, Development, and Innovation Committee), which brings together directors to deliberate on priority projects. In addition, dedicated committees within each business unit define initiatives tailored to their specific realities and challenges.
In this context, and in line with the Company’s current stage of development, the area is undergoing a restructuring of its governance programs in 2026. This process is ongoing, with the new structure to be established at the appropriate time. It will continue to encompass research, development, and innovation initiatives supported by a range of collaboration mechanisms, including pitch days to attract startups, open challenges, partnerships with universities and research centers, and projects co-created with customers and suppliers.
Incorporation of Risk Criteria in Product and Service Development
Multidisciplinary Research and Development teams conduct product and solution development processes that incorporate sustainability-related risk factors, including:
- Climate change;
- Impacts on forest productivity;
- Water scarcity;
- Pests and diseases that may affect production;
- Protection of genetic material;
- Emerging regulatory risks;
- Market acceptance and commercial viability of new products;
- Product safety and toxicity; and
- Patentability and intellectual property protection.
This approach supports the development of innovative and resilient solutions that are aligned with market demands, regulatory requirements, and the Company's sustainability commitments.
The Importance of the Risk, Opportunity, and Sustainability Topic Valuation Agenda
Klabin recognizes that environmental, social, and governance factors can significantly influence its ability to create long-term value. In this context, identifying, assessing, and managing sustainability-related risks and opportunities are essential to strengthening corporate strategy and business resilience, while supporting decision-making that considers both financial and non-financial factors.
In line with the guidelines of the International Sustainability Standards Board (ISSB), the Company seeks to further integrate sustainability considerations into business planning by assessing how changes in environmental, social, regulatory, technological, and market conditions may affect its results, financial position, and future prospects. This approach enables an understanding not only of potential risks to the business but also of opportunities arising from the transition to a more resilient, low-carbon, and nature-positive economy.
The risk and opportunity agenda is complemented by the valuation of material sustainability topics, which aims to translate potential impacts into financial effects on revenues, costs, investments, assets, liabilities, and cash flows. This approach enhances transparency, supports more effective capital allocation, and strengthens the Company’s ability to anticipate trends, manage uncertainties, and capture strategic opportunities.
By connecting sustainability, risk management, and financial performance, Klabin reinforces its long-term perspective and ability to adapt to an increasingly dynamic business environment. This integration provides investors, lenders, and other stakeholders with a clearer view of how sustainability-related issues may contribute to the creation, preservation, or erosion of corporate value across different time horizons.
Risk Prioritization Methodology for IFRS S1 and S2
For sustainability-related financial reporting, Klabin applies a risk prioritization methodology that integrates sector-specific benchmarks, analysis of nature-related dependencies, corporate materiality, and enterprise risk management. This approach helps identify the risks with the greatest potential to affect the Company’s strategy, operational performance, cash flows, and ability to create value across short-, medium-, and long-term horizons.
The process begins with the universe of corporate risks identified and managed through Klabin’s Risk Matrix. Successive filters are then applied to determine the priority topics for financial analysis and disclosure in accordance with the requirements of IFRS S1 and IFRS S2.
Risks related to SASB topics
The first filter considers risks associated with the sustainability topics identified by SASB for the Pulp and Paper sector. This step ensures alignment with themes recognized internationally as potentially relevant to financial performance and long-term value creation in the industry.
Risks associated with nature dependencies
The second filter incorporates risks arising from Klabin’s dependencies on ecosystem services, as identified in the Nature Transition Plan. The analysis considers factors critical to business continuity and the value chain, including water availability, biomass supply, biological control, habitat maintenance, and the mitigation of extreme weather events.
Dual-Material Themes
Priority is then given to risks associated with topics classified as “double material” in the Company’s materiality assessment—specifically Water, Climate, and Biodiversity. These topics are considered capable of generating significant impacts on people and the environment while also having material implications for the business, reinforcing the connection between sustainability and corporate performance.
High and Critical Risks
Finally, priority is given to risks classified as High or Critical in Klabin’s Corporate Risk Matrix. This criterion focuses the analysis on events with the greatest potential to affect strategy execution, operational continuity, financial performance, or the Company’s future prospects.
Prioritization Result
By combining sector-specific relevance (SASB), nature dependencies, double materiality, and corporate criticality, Klabin identifies a set of priority risks for assessing financial impacts, scenarios, mitigation measures, and adaptation strategies. These risks form the basis for disclosures on governance, strategy, risk management, and metrics in accordance with the requirements of IFRS S1 and IFRS S2.
With the introduction of the EUDR (European Union Deforestation Regulation), Klabin adapted its processes to meet the new requirements, further strengthening transparency and traceability across its supply chain.
The EUDR requires companies exporting wood-based products to the European Union to demonstrate that their raw materials are not associated with deforestation or forest degradation. Klabin already meets these requirements by sourcing wood from pine and eucalyptus plantations specifically cultivated for pulp and paper production and certified by internationally recognized organizations.
To learn more about the Company's approach to EUDR compliance, visit EUDR-Klabin
The topic of human rights encompasses environmental, social, and governance issues, including labor practices, health and safety, diversity and non-discrimination, community relations, environmental protection, and data privacy. Given the cross-cutting nature of these topics, human rights at Klabin are managed through a cross-functional approach, supported by a comprehensive set of policies and standards:
- Code of Conduct
- Supplier Code of Conduct
- Anti-Corruption Manual
- Sustainability Policy
- Diversity and Employability Policy
- Fundamental Rights in Labor Relations Policy
- Socio-environmental Responsibility Policy for Supplier Contracting
- Life Protection Policy
- Cybersecurity Policy.
These commitments are grounded in internationally recognized frameworks, including the UN Guiding Principles on Business and Human Rights; the International Bill of Human Rights, comprising the Universal Declaration of Human Rights and the UN Covenants on Civil and Political Rights and on Economic, Social and Cultural Rights; International Labour Organization (ILO) conventions; and international conventions on biodiversity, the environment, and climate. The principles of the UN Global Compact and the United Nations Sustainable Development Goals (SDGs) also provide guidance.
In 2025, Klabin strengthened its human rights management by appointing its first Human Rights Analyst. Throughout the year, the Company received no reports of human rights violations or related cases.
TRADITIONAL COMMUNITIES
Total forest area on Indigenous lands (in acres)
| 2022 | 2023 | 2024 | 2025 |
| 0 | 0 | 0 | 0 |
Number of traditional communities identified (5 km buffer around Klabin's forest management areas)
| 2022 | 2023 | 2024 | 2025 |
| 172 | 172 | 177* | *60 |
Klabin maps, identifies, and characterizes all traditional communities—including quilombola and faxinalense communities, as well as Indigenous peoples—located within its areas of influence. This work has evolved through several stages in recent years:
- 2019: 81 traditional communities located within a 10 km buffer zone of Klabin’s forest management areas in Paraná were identified and characterized;
- 2020: Following the expansion of Klabin’s forest base, a new assessment was conducted in 2020 to identify traditional communities located within a 10 km buffer of the Company’s forest management areas across the states of Paraná, Santa Catarina, Rio Grande do Sul, and São Paulo. This resulted in the identification of 80 additional communities for subsequent characterization.
- 2022: Following a two-year hiatus due to the COVID-19 pandemic, work resumed to characterize the 80 communities previously identified.
- 2023: In light of the continued expansion of Klabin’s forest base, 16 additional communities were identified.
- 2024: The characterization process was completed, covering a total of 177 communities: 19 Indigenous Territories, 55 quilombola communities, and 103 faxinalense communities, including 15 integrated into the Faxinal system.
In 2025, following a methodological review of its territorial analysis process, Klabin adopted a 5 km buffer around its forest management areas to map traditional communities. The change was introduced to improve the precision of impact assessments and strengthen the management of territorial relationships. As a result, the data are no longer directly comparable with the previous historical series, which was based on a 10 km buffer, but provide a more accurate picture of the communities within the operations’ direct area of influence.
The distribution in 2025 was:
- Indigenous Peoples - 14
- Quilombola communities – 41
- Faxinais - 5
In its engagement with all identified and characterized communities, the Company complies with Brazilian legislation and follows the recommendations of International Labour Organization (ILO) Convention 169, ensuring the right to free, prior, and informed consent (FPIC). In 2025, no cases of rights violations involving Indigenous peoples or traditional communities were reported.
* Studies based on official data and primary surveys enabled a detailed analysis of “faxinais” within Klabin’s operating areas in Paraná. Of the 104 “faxinais” initially identified, 16 remain active “faxinal” communities, of which only 5 are located within the 5 km buffer zone of the Company’s forest management areas. Over the years, the remaining communities have lost their traditional characteristics due to various external factors. Across the broader operational territory, 89 traditional communities were identified within a 10 km radius of the Company’s forest management areas. However, following the adoption of a refined methodology and a more precise 5 km buffer, 60 traditional communities are now identified within the area of analysis. All historical data remain duly recorded and available in the Company’s mapping databases.
Stakeholder engagement on human rights, Indigenous rights, and local communities.
Klabin’s Social Responsibility and Community Relations area operates at the corporate level, supporting all of the Company’s units to strengthen relationships with stakeholders and potentially affected parties, prevent and mitigate impacts associated with its operations, provide remediation where necessary, and promote initiatives that contribute to local development in the regions where it operates.
In this context, its main areas of activity are:
- Proactive identification and management of potential social impacts associated with Klabin’s forestry and industrial operations
- Identification of opportunities to engage with local communities and contribute to territorial development;
- Fostering and strengthening dialogue among Klabin, public authorities, local and traditional communities, and other stakeholders.
Human rights due diligence at Klabin
Klabin conducts human rights due diligence through a structured and continuous process aligned with the UN Guiding Principles on Business and Human Rights. The process covers 100% of the company’s operations and is integrated into its governance and risk management practices, extending across the entire value chain and encompassing potentially impacted communities and new business relationships, including acquisitions and joint ventures.
In 2021, Klabin launched the first stage of its human rights due diligence process, supported by an independent consultancy. Since then, the process has been continuously enhanced and further implemented, and is structured around six main stages:
In 2025, a comprehensive and ongoing review of the controls and actions related to Human Rights Due Diligence was conducted based on the new maturity and adequacy assessment framework. The controls and action plans were also updated, and the process of updating the human rights due diligence framework was initiated, supported by interviews, document analysis, and an external consultancy.
Each stage of the due diligence process is described below:
1. Political Commitment
Although Klabin does not yet have a standalone Human Rights Policy, human rights are addressed across various corporate guidelines, including:
- Code of Conduct
- Supplier Code of Conduct
- Anti-Corruption Manual
- Sustainability Policy
- Diversity and Employability Policy
- Fundamental Rights in Labor Relations Policy
- Socio-environmental Responsibility Policy for Supplier Contracting
- Life Protection Policy
- Cybersecurity Policy
All these commitments are grounded in internationally recognized frameworks, including the UN Guiding Principles on Business and Human Rights; the International Bill of Human Rights, comprising the Universal Declaration of Human Rights and the UN Covenants on Civil and Political Rights and on Economic, Social and Cultural Rights; International Labour Organization conventions; and international conventions on biodiversity, the environment, and climate. The principles of the UN Global Compact and the United Nations Sustainable Development Goals (SDGs) also guide these commitments.
2. Risk and impact assessment
1. Human rights risk mapping
A human rights risk mapping exercise was conducted to identify the key inherent human rights risks associated with Klabin’s business, considering both its own activities and operations and its business relationships. The assessment focused on identifying the rights-holders who could be affected by these risks.
The assessment considered the risks previously identified for each of the relevant supply chains: wood, wood chips, logistics, and other goods and services. Local communities were defined as all those potentially affected by Klabin’s value chain activities, including forestry producers, industrial partners, logistics providers, and forestry suppliers.
As a result of this risk mapping, the following table was developed, identifying the risks associated with different stakeholder groups.
| Rights Holders | Included subgroups | Inherent Risks |
| Employees and contractors | Women, Black people, people with disabilities, LGBTQI+ people, among others | • Health and safety • Freedom of association and collective bargaining • Discrimination and harassment • Work shifts • Living wage • Privacy |
| Supply chain workers | Women, Black people, people with disabilities, LGBTQI+ people, among others Minors | • Health and safety • Freedom of association and collective bargaining • Discrimination and harassment • Work shifts • Living wage • Child labor • Forced labor |
| Local communities | Women, Black people, people with disabilities, LGBTQI+ individuals, among others; Minors Indigenous and traditional communities | • Community safety • Access to land and livelihoods¹ • Impacts on indigenous peoples and traditional communities • Environmental impacts • Conflicts involving security forces² • Child sexual exploitation • Impact on access to public infrastructure |
| Clients | - | • Product safety • Privacy |
Note 1: Includes sharecroppers, caretakers, and squatters.
Note 2: Includes environmental and human rights defenders.
2.Management capacity assessment
This phase was further strengthened in 2025 through a comparative assessment of Klabin’s practices against international standards and requirements. As a result, a continuous process was established to periodically review and update identified risks, further strengthening governance.
The assessment was integrated into the company’s risk management system, expanding the impact matrix to include human rights issues alongside health and safety. Risks were classified according to a framework based on the UNGPs’ severity criteria, taking into account:
- Scale: severity of impact
- Degree of remediability: the extent to which the situation can be restored to its pre-impact state.
- Scope: number of individuals potentially affected
As a follow-up, the company’s inherent risk was assessed against its management capacity, resulting in short-, medium-, and long-term recommendations and action plans based on identified gaps and action priorities.
| Short-term | Medium-term | |
| Management system | Political commitment | - |
| Risk and impact assessment | - | |
| Risk and impact assessment | - | |
| Implementation of prevention and mitigation measures | - | |
| Monitoring effectiveness | - | |
| Reporting | - | |
| Complaint and reporting mechanism | - | |
| Specific topics | Health and safety* | Supply chain workers |
| Freedom of collective association* | Access to land and livelihoods | |
| Discrimination and harassment* | Living wage* | |
| Work shifts* | Conflicts involving security forces | |
| Community safety | ||
| Indigenous peoples and traditional communities | ||
| Impacts on public infrastructure | - |
|
| Child sexual exploitation | - |
*Topics involving employees and contractors.
In 2025, Klabin prioritized updating the maturity status of recommendations and controls, assessing progress in their implementation and adherence to action plans. Risks were also reviewed with the respective sponsors, and action plans for critical risks were updated accordingly.
3. Implementation of prevention and mitigation measures – integration into internal processes
Based on the identified risks and the assessment of management capacity, measures are recommended to prevent and mitigate potential human rights violations, with these actions integrated into the company’s internal processes:
| Health and Safety | Coverage | Indicators |
| 100% of operations covered | Lost-time injury frequency rate (LTIFR) for employees and contractors; number of lives changed; injury severity rate for employees and contractors; and unit-level maturity according to the Hearts and Minds methodology. |
Are the actions taken considered adequate? Yes.
Klabin maintains an Occupational Health and Safety Management System (OHSMS) covering all its operations, including employees and contractors. In addition, six industrial units are ISO 45001 certified, while the company’s own forestry plantations are FSC® Forest Management certified, which includes the assessment of occupational health and safety aspects for workers involved in these activities. Compliance with OHSMS procedures and ISO 45001 and FSC requirements is periodically assessed through audits.
There are also procedures for:
- Continuous hazard identification, risk assessment, and determination of necessary controls;
- Provision of OHS training based on job role and legal requirements;
- Recording, investigation, and analysis of accidents and incidents;
- Identification of potential emergencies and response procedures.
| Freedom of association and collective bargaining | Coverage | Indicator |
| 100% of operations covered | Percentage of employees covered by collective bargaining agreements |
Are the actions taken considered adequate? Yes.
All employees are covered by collective bargaining agreements. In addition, the Code of Conduct guarantees all employees the right to freedom of association and to join trade unions.
| Diversity and inclusion | Coverage | Indicator |
| 100% of operations covered | Percentage of women in leadership positions; Percentage of employees from minority groups who positively rate workplace conditions in terms of respect and equality. |
Are the actions taken considered adequate? Yes.
Since 2019, Klabin has conducted campaigns, training sessions, workshops, lectures, and discussion circles addressing topics such as racism, gender equity, unconscious bias, inclusive language, and harassment. Most of these initiatives are aimed at both employees and contractors, ensuring that these topics are addressed across different hierarchical levels.
The Company also provides training to support groups and People & Management teams, who are directly involved in handling these cases, with guidance from the Integrity department and an anthropology professor and consultant.
At the same time, procedures are in place for handling reports of harassment and discrimination submitted through the Ombudsman Channel.
| Supply chain | Coverage | Indicator |
| 100% of operations covered | Percentage of key suppliers covered by the Sustainable Supply Chain Management Program |
Are the actions taken considered adequate? Yes.
The Code of Conduct and the Socio-environmental Responsibility Guidelines for Supplier Contracting establish minimum human rights standards for suppliers. In addition, Klabin uses the Handbook of Minimum Safety, Environmental, and Occupational Health Requirements for Contractors as part of its contracting processes.
In 2025, Klabin launched the Human Rights Risk Assessment by Procurement Category project, a joint initiative led by the Sustainability Governance and Procurement departments, with support from external consultants.
| Forced labor and/or child labor | Coverage | Indicator |
| 100% of operations covered | Number of suppliers identified as causing actual and potential negative social impacts |
Are the actions taken considered adequate? Yes.
As a signatory to the National Pact for the Eradication of Slave Labor, Klabin commits to cross-referencing its database of active and inactive suppliers multiple times a year against the names listed in the Registry of Employers Found to Have Subjected Workers to Conditions Analogous to Slavery, commonly known as the “Slave Labor Dirty List.” If a match is identified, the Company takes the following actions:
- Identification of the supplier and the service provided, including date, location, and other relevant details
- Formal notification of the supplier, requesting clarification and a statement on the corrective measures implemented, as well as any proposed improvements, where applicable;
From this point onward, an assessment is conducted to determine whether the supplier should be subject to monitoring or whether the business relationship should be discontinued.
In 2025, no suppliers in Klabin’s supply chain were identified on the “Slave Labor Dirty List.”
| Communities | Coverage | Indicator |
| 100% of operations covered | Number of human rights cases or violations involving the Company |
Are the actions taken considered adequate? Yes.
Klabin has a procedure for managing conflicts with communities, which establishes an internal committee to address substantiated complaints. In addition, the Company maintains “Fale com a Klabin” (Talk to Klabin), a dedicated channel for receiving and addressing community inquiries, grievances, and complaints.
| Traditional communities (Quilombolas, Indigenous peoples, Faxinalenses, etc.) | Coverage | Indicator |
| 100% of operations covered | Number of cases of rights violations against indigenous peoples and local communities |
Are the actions taken considered adequate? Yes.
Klabin maps all traditional communities within its areas of influence in accordance with the procedures described under the indicator “Number of traditional communities identified (5 km buffer from Klabin’s forest management areas).”
In alignment with IFC and IDB guidelines and FSC and PEFC requirements, the Company identifies and characterizes the customary rights of traditional communities located within a 5 km radius of its operational areas and establishes measures to safeguard them. Beyond these areas of influence, the Company also considers routes used for timber transportation to identify communities that may be affected by traffic, dust, noise, and safety risks. Preliminary assessments are conducted using official secondary sources, including FUNAI, INCRA, IBGE, and the Palmares Cultural Foundation, among others. This information supports the planning of field assessments and helps ensure compliance with Brazilian environmental licensing requirements.
As a standard practice, Klabin reviews its forest base every two years to identify traditional communities within the defined buffer zone. When necessary, the Company conducts a detailed assessment and characterization of newly identified communities, ensuring that its databases remain up to date.
With more reliable data and a deeper understanding of the presence of traditional peoples in the territory, Klabin can build closer relationships and engage in more meaningful and sensitive dialogue with these communities when necessary. In cases where roads are shared, the Company engages with communities to provide information about its operations.
Klabin operates on the principle of avoiding management and operational activities within the territories of Indigenous peoples and traditional communities. Accordingly, the application of Free, Prior and Informed Consent (FPIC) has not been necessary to date. Should the need arise, the Company has plans and procedures in place based on the fundamental principle of identifying and respecting each community’s consultation protocols. Where no formal protocols exist, the consultation process is defined in consultation with community leaders.
The Social Responsibility and Community Relations team also assesses forest areas under consideration for negotiation, with the aim of ensuring the Company’s adherence to good practices regarding traditional communities. This includes declining to pursue negotiations for areas that are adjacent to or could adversely affect these communities’ ways of life.
The information is made available annually on the Company's website: Klabin – Public Summary (https://klabin.com.br/sustentabilidade/estrategia/resumo-publico ).
| Stakeholder engagement | Coverage | Indicator |
| 100% of operations covered | Klabin's acceptance rate in local communities |
Are the actions taken considered adequate? Yes.
Klabin’s activities related to Social Responsibility and Community Relations are described in greater detail under the indicator “Relationship with stakeholders regarding human rights, indigenous rights, and the local community.”
| Environment | Coverage | Indicator |
| 100% of operations covered | Number of fines and non-monetary sanctions associated with environmental issues |
Are the actions taken considered adequate? Yes.
All of Klabin’s operational units operate under an Environmental Management System that includes:
- Mechanisms for recording environmental incidents and anomalies within the units;
- Recording of incidents and complaints from interested parties, along with appropriate incident analysis and monitoring of applicable legal requirements;
- Identification of the environmental aspects and impacts associated with all operations;
- Mitigation measures, such as hydro-solidary and mosaic forest management;
- Environmental monitoring programs in the surrounding regions.
| Personal data protection | Coverage | Indicator |
| 100% of operations covered | Percentage of employees and contractors included in digital language |
Are the actions taken considered adequate? Yes.
Klabin maintains a data protection governance structure supported by continuous and systematic monitoring, as well as cybersecurity policies and procedures aligned with ISO standards, Brazil’s General Data Protection Law (LGPD), and the Brazilian Internet Civil Rights Framework (Marco Civil da Internet). This information is made available to all employees through a Cybersecurity Handbook and related training sessions.
Suppliers with access to Klabin’s data and employee information are informed of their responsibilities through contractual provisions and are also required to complete an LGPD compliance form.
| Combating the sexual exploitation of children and adolescents | Coverage | Indicator |
| 100% of operations covered | Actions and municipalities prioritized for combating the sexual exploitation of children and adolescents |
Risks related to the sexual exploitation of children and adolescents were identified as part of the Human Rights Due Diligence process through interviews with Klabin teams, analysis of internal and publicly available documents, and open-source research on the sector.
In its Supplier Code of Conduct, Klabin establishes a zero-tolerance policy toward the sexual exploitation of children and adolescents, which applies to employees, contractors, suppliers, and other parties across the value chain. The Code is incorporated into contracts and reinforced through specific training sessions.
Since 2016, the Company has been a signatory to the Business Pact Against the Sexual Exploitation of Children and Adolescents on Brazilian Highways, as part of Childhood Brasil’s Na Mão Certa Program (In the Right Hands). It is also a member of the Paranaguá Coalition, a partnership with the municipality that brings together companies to address this issue.
Activities include strengthening awareness campaigns through internal communications and in-person initiatives involving employees, as well as direct and indirect drivers. In 2025, two awareness-raising events were held in the Port of Paranaguá region, with approximately 60 employees participating in each event.
Are the actions taken considered adequate? Partially.
Currently, Klabin carries out targeted initiatives in the regions where it operates through its Social Responsibility and Community Relations department.
As a result of the human rights due diligence process, the area is developing a structured and comprehensive prevention and mitigation program, integrated into its annual impact-based planning.
A critical risk assessment is also underway across 20 raw material procurement categories, taking into account the risk of child sexual exploitation associated with the Company’s activities and business relationships.
4. Monitoring effectiveness
The next phase involves defining and implementing key performance indicators (KPIs) to monitor the effectiveness of measures taken to prevent and mitigate human rights-related risks. These KPIs are integrated into the Company’s KODs, strengthening the alignment between strategic commitments and operational outcomes.
5. Reporting
Reporting on human rights-related topics is disclosed in the Sustainability Report and the ESG Dashboard.
6. Complaint and reporting mechanisms
The Company also provides accessible and secure channels for reporting concerns and submitting complaints, available to internal and external stakeholders as well as impacted communities. Further information is available in the Ethical Conduct and Integrity section of the ESG Dashboard.
Updated and verified on: 10/09/2026