Desempenho socioambiental de fornecedores
Supplier social and environmental performance
KODS 2030
100% of critical suppliers included in the Sustainable Supply Chain Management Program
| 2021 | 2022 | 2023 | 2024 | 2030 Goal |
|---|---|---|---|---|
| 56% | 70% | 83.1% | 89.8% | 100% |
In 2024, the Supply Chain Social and Environmental Responsibility Program covered 6.7% of Klabin’s critical suppliers. The Company increases the number of partners covered each year, progressing toward its goal of reaching 100%. Since its launch in 2019, the initiative has already covered 89.80% of its target audience.
The Sustainable Supply Chain Management Program is offered to Klabin’s critical suppliers, classified by total spend, representativeness in the business units (Forestry, Pulp and Paper, and Packaging) and recurrence more than six times in different months throughout the year. The initiative trains partners to implement and follow good social and environmental practices and to properly manage the potential risks of their activities, in line with Klabin’s General Terms and Conditions of Supply and the Social and Environmental Guidelines for Suppliers.
For more information on the program, method and results, please refer to Supplier social and environmental performance management.
Profile of Klabin’s supply chain
In 2024, 97% of the raw materials used by Klabin in its production processes came from renewable sources (reforestation wood, pine chips, eucalyptus chips and pulp from the company’s own operations or third parties), while 3% came from non-renewable sources (chemicals used in production processes).
Klabin’s main suppliers are divided into ten groups:
1. Water, power and fuel;
2. Packaging;
3. Machines and equipment;
4. Non-productive auxiliary materials;
5. Raw materials;
6. Industrial chemicals and gases;
7. Administrative and support services;
8. Auxiliary production services;
9. Logistics services;
10. Technology.
Profile of suppliers
Profile of suppliers |
2024 |
2023 |
2022 |
Total number of Tier-1 suppliers* |
9,743 |
7,858 |
7,528 |
Total number of significant Tier-1 suppliers** |
450 |
393 |
88 |
Percentage of total spend on significant Tier-1 suppliers*** |
30.00% |
66.00% |
6.00% |
Total number of significant suppliers that are not in Tier-1 |
0 |
0 |
0 |
Total number of significant suppliers (Tier-1 and not Tier-1) |
450 |
393 |
88 |
*Klabin recognizes Tier-1 suppliers as those with whom it has a direct supply relationship.
**Significant suppliers are those evaluated by the Corporate Social Responsibility in the Supply Chain Program.
***Internal transfer orders between Klabin companies are excluded from total spend.
As part of its strategic transformation journey, in 2025 Klabin revisited its analysis of the percentage spend on suppliers, adopting a broader approach that compares the Company’s total spend with that directed to Tier-1 suppliers. This review will provide a more complete understanding of the impact of these partners on total costs, offering opportunities for resource optimization and efficiency improvements.
Number of active suppliers by region and total spend
| Unit | 2024 | 2023 | 2022 | 2021 | Var. % (23/24) | |
|---|---|---|---|---|---|---|
| North | No. | 235 | 289 | 262 | 267 | -18.70% |
| Northeast | No. | 741 | 978 | 896 | 832 | -24.20% |
| Midwest | No. | 164 | 194 | 180 | 184 | -15.46% |
| Southeast | No. | 4,787 | 2,193 | 2,094 | 2,043 | +118.30% |
| South | No. | 3,816 | 4,204 | 4,096 | 3,993 | -9.23% |
| Total | No. | 9,743 | 7,858 | 7,528 | 7,319 | +24.00% |
| Total amount spent on suppliers | million BRL | 12,20 | 9,001 | 7,261 | 6,061 | +35.55% |
Percentage of purchases from local suppliers
| State | 2024 | 2023 | 2022 | 2021 |
|---|---|---|---|---|
| Amazonas | 69.00% | 64.00% | 59.74% | 60.00% |
| Bahia | 53.00% | 54.00% | 58.4% | 36.23% |
| Ceará | 45.00% | 54.00% | 50.02% | 30.49% |
| Goiás | 36.00% | 52.00% | 60.7% | 41.52% |
| Minas Gerais | 37.00% | 53.00% | 56.09% | 37.80% |
| Paraná | 62.00% | 67.00% | 62.62% | 61.30% |
| Pernambuco | 43.00% | 49.00% | 45.86% | 35.18% |
| Santa Catarina | 44.00% | 58.00% | 56.29% | 41.08% |
| São Paulo | 81.00% | 78.00% | 85.59% | 82.27% |
| Rio Grande do Sul | 45.00% | 46.00% | 58.46% | 43.19% |
| Average | 51.50% | 66.00% | 63.10% | 46.9% |
Local suppliers are those based in the same state as Klabin’s operations (head office and branches). The percentage of local purchases considers total spend on the processes negotiated by the Procurement Area (except in Argentina and intracompany orders).
Percentage of new suppliers selected based on social and environmental criteria*
| 2024 | 2023 | 2022 | 2021 | |
|---|---|---|---|---|
| Number of new suppliers | 32 | 61 | 73 | 103 |
| Number of new suppliers selected based on social criteria | 32 | 61 | 73 | 103 |
| Percentage of suppliers selected based on social criteria | 100% | 100% | 100% | 100% |
*The number of suppliers classified as critical that participated for the first time in the Corporate Social Responsibility in the Supply Chain Program.
This program evaluates suppliers according to criteria related to the environment, ethics, human rights and sustainable purchasing.
Types of supplier evaluation
| Type of Evaluation | Description | Indicators | Corrective or Improvement Action Plans |
| Supplier document assessments | The supplier approval process includes recurring document analysis and adherence to Klabin’s General Terms and Conditions of Supply, which cover ESG aspects. The identification of nonconformities may lead to action plans for the regularization of already approved suppliers. |
|
In the event of noncompliance, the supplier must implement a corrective action plan. Otherwise, Klabin may take measures such as suspending payments or blocking the supplier. |
| On-site supplier assessments (second-party audits) | For wood suppliers, Klabin implements measures through the chain of custody (CoC) process. A rigorous system of internal audits contributes to compliance with FSC® principles, based on field and document checks. The Company also offers technical guidance, encouraging certification of the properties involved. |
|
Audits generate action plans that may involve improvements or corrections. |
| On-site supplier assessments (third-party audits) | Purchased wood that is evaluated by a third party is certified by the FSC®, following the principles of sustainable management and ensuring a significant positive impact on the production chain. Find out more at: https://fsc.org/en |
|
For certification, it is necessary to demonstrate compliance and progress in relation to the FSC® principles. Action plans related to the audit process are generated. |
| Supplier assessments using standards and methodologies from a multisectoral initiative | The FSC® is a global nonprofit organization that takes a multistakeholder approach to sustainable forest management. Its structure incorporates an equitable division of votes between three distinct chambers: environmental, social and economic. This promotes a balance of interests among different stakeholders in decision making, including environmental and social organizations, indigenous communities, the forestry industry and academics. The methodology used by the FSC® establishes international standards that must be followed for the certification of operations, which may include chain of custody verification, allowing certified products to be distinguished from non-certified products throughout the supply chain. |
|
Certification processes generate action plans that must be implemented, and continuous improvement allows certification to be maintained year after year. |
Evaluation of significant suppliers
Supplier evaluation |
2024 |
2023 |
2022 |
Percentage of significant suppliers evaluated |
88.00% |
88.00% |
91.00% |
Total number of suppliers evaluated via document review / on-site assessment* |
450 |
393 |
88 |
Total number of suppliers assessed with actual/potential substantial negative impacts** |
105 |
131 |
31 |
Percentage of suppliers with actual/potential substantial negative impacts*** |
23.00% |
33.00% |
35.00% |
Number of suppliers with actual/potential substantial negative impacts whose contracts were terminated*** |
0 |
0 |
0 |
Target: Percentage of significant suppliers evaluated |
100% |
100% |
90.00% |
*Total number of suppliers evaluated vs. total number of suppliers invited.
**Total number of suppliers with a score below 35 on the EcoVadis platform.
***Suppliers with a score below 35 vs. total number of suppliers evaluated.
Suppliers that obtain a score equal to or lower than 35 points in the social and environmental report filled out through Klabin’s assessment platform are classified as Medium Risk or High Risk. Medium Risk suppliers demonstrate low maturity regarding sustainability, with specific or generalized difficulties in managing ESG issues, which could pose a reputational risk to Klabin. High Risk suppliers show no evidence of management of social and environmental issues and do not demonstrate synergies with Klabin’s processes. They therefore pose a high reputational risk and could potentially harm the integrity of the supply chain.
Assessment of social and environmental impacts in the supply chain
|
2024 |
2023 |
2022 |
2021 |
Number of suppliers assessed for social impacts* |
88 |
91 |
88 |
94 |
Number of suppliers identified as causing actual and potential negative social impacts** |
20 |
23 |
31 |
24 |
Percentage of suppliers identified as causing negative social impacts – actual and potential – with which improvements were agreed as a result of the assessment carried out*** |
23.00% |
25.00% |
35.00% |
26.00% |
*Total number of suppliers evaluated.
**Total number of suppliers with a score between 0 and 34 points.
***100% of suppliers with scores between 0 and 34 points had an action plan registered on the EcoVadis platform.
Suppliers with corrective action plans
Support for corrective action plan |
2024 |
2023 |
2022 |
Total number of suppliers assisted in implementing corrective action plans* |
88 |
115 |
31 |
Percentage of suppliers assessed to have actual/potential substantial negative impacts supported in the implementation of corrective action plans** |
20.00% |
29.00% |
35.00% |
Target: Significant suppliers implementing corrective action plans*** |
100% |
100% |
100% |
*Total number of suppliers monitored in the 2024 cycle of the Corporate Social Responsibility Program (6th wave). This includes suppliers from the 1st wave (advanced engagement), 2nd wave (moderate engagement) and 4th wave (medium risk).
**Number of suppliers monitored in the 2024 cycle vs. total number of suppliers assessed.
***100% of suppliers with scores below 35 points were requested to submit an action plan.
Development of suppliers
Initiative |
Description |
Indicators |
Supplier information/training on the supplier ESG program, process and requirements |
ECOVADIS: The EcoVadis Academy offers various courses and materials about the ESG practices adopted by Klabin, used for training and guidance of internal teams and suppliers. |
|
KLABIN FOREST COMPLIANCE PROGRAM, PLANT WITH KLABIN PROGRAM AND WOOD SUPPLIER CERTIFICATION: These initiatives provide technical training on production and management practices, as well as raising awareness of efficient and fair production in line with Klabin’s ESG practices and international standards, such as the FSC® principles. For more information, see the Forest Certification and Klabin Forest Compliance Program sections. |
|
|
CLIMATE COMMITMENT LETTER: Suppliers receive online training through the Klabin Knowledge Pathway, an educational program on climate change and greenhouse gas emissions management. |
|
|
Suppliers’ access to ESG benchmarks compared to peers |
In all the programs mentioned above, the participants are ranked and grouped according to their performance, which is also reflected in the action plans to be developed. |
|
Support for suppliers (remote or on-site) in implementing corrective/improvement actions |
KLABIN KNOWLEDGE PATHWAY: Suppliers participate in an online educational program focused on climate change practices and GHG emissions management. |
|
KLABIN FOREST COMPLIANCE PROGRAM, PLANT WITH KLABIN PROGRAM AND WOOD SUPPLIER CERTIFICATION: These initiatives provide local technical training on production and management practices, as well as raising awareness of efficient and fair production in line with Klabin’s ESG practices and international standards, such as the FSC® principles. For more information, see the Forest Certification and Klabin Forest Compliance Program sections. |
|
|
In-depth technical support programs to develop suppliers’ ESG capacity and performance |
KLABIN FOREST COMPLIANCE PROGRAM, PLANT WITH KLABIN PROGRAM AND WOOD SUPPLIER CERTIFICATION: Programs aimed at rural properties in Klabin’s area of influence and/or wood suppliers, designed to improve practices and raise awareness about efficient and fair production in line with Klabin’s ESG practices and international standards, such as the FSC® principles. For more information, see the Forest Certification and Klabin Forest Compliance Program sections. |
|
KLABIN KNOWLEDGE PATHWAY: Suppliers participate in an online educational program about climate change and emissions management. |
|
Suppliers in training programs
Training programs |
2024 |
2023 |
2022 |
Total number of suppliers in training programs* |
88 |
115 |
88 |
Percentage of significant suppliers implementing training programs** |
98.00% |
29.00% |
69.00% |
Target: Percentage of significant suppliers implementing training programs |
100% |
100% |
100% |
*Total number of suppliers invited to participate in the evaluation cycle.
**Total number of suppliers that filled out the EcoVadis questionnaire, based on suppliers participating in the Corporate Social Responsibility Program (on the EcoVadis platform).
Training for our suppliers prepares them to fill out the questionnaire following the EcoVadis methodology. Those that participate in the assessment obtain access to the EcoVadis Academy, which provides content related to sustainability, human rights, ethics and sustainable purchasing. Suppliers that receive a low score are required to participate in a training program.
The Procurement Area is responsible for Klabin’s relations with its suppliers. Its activities are geared toward developing new domestic and international partners, coordinating the purchasing process, encouraging small and medium-sized companies to participate in the Company’s supplier base and creating synergies with the Production, Sales and Logistics areas. For three years, the area has been undergoing a strategic transformation focused on process optimization and efficient supply chain management, in line with best practices.
Among other initiatives, the Company is reviewing its criticality criteria to improve the supplier registration, approval and evaluation process, making management more effective and strategic, and prioritizing suppliers with the greatest impact on the business.
Supplier management is segmented between industrial and forestry activities, each with its own specific characteristics and different Klabin Sustainable Development Goals. In addition to a goal applicable to critical suppliers, 100% of which are covered by the Sustainable Supply Chain Management Program (see the 2030 Agenda section), there is a specific target for each segment.
For wood, supply management and performance are covered by the Forest Certification Klabin Sustainable Development Goal, which emphasizes the FSC® certification process, support for the development of producers to meet ESG parameters (via the Klabin Forest Compliance Program), monitoring and traceability activities, and the Plante com a Klabin business promotion initiative. Find out more in the Forest Certification section.
For industrial activities, the Klabin Sustainable Development Goal is linked to the development of 10 circular economy benchmarking cases in partnership with stakeholders. For more information, see the Resource Use and Circularity section.
Klabin’s performance in terms of supplier management, performance indicators and commitments to the respective Klabin Sustainable Development Goals is monitored continuously by the Executive Board and the Sustainability Committee – the latter composed of members of the Company’s Board of Directors.
Updated and verified on: 02/09/2025