KODS 2030

Keep the accident frequency rate (own employees and contractors) below 1

Accident frequency rate of direct and indirect employee accidents (per million hours worked)

In 2025, most incidents involved direct employees and were concentrated in events with low potential. There were a total of 133 events: 99 with direct employees (82% low potential) and 34 with indirect employees (73% low potential). The standardization of the AGR (Risk Analysis and Management) methodology provided greater consistency to assessments and strengthened the quality of decision-making. Initiatives such as “Voz da operação" Program, a structured dialogue practice through focus groups, were adopted. Throughout the year, more than 100 groups were held, bringing together more than 2,600 voices from different levels of the organization and generating concrete actions to improve the operational context.

The company also developed actions and programs focused on engagement, awareness, and education on the topic of safety, such as:

• Café com Segurança Program: developed by the Packaging business leadership, which held more than ten dialogue sessions with different levels of leadership, resulting in more than 500 preventive actions and reinforcing the importance of understanding the real dynamics of work to guide improvements.
• Voz da Operação Program: structured dialogue practice through focus groups. Throughout the year, more than 100 groups were held, bringing together more than 2,600 voices from different levels of the organization and generating concrete actions to improve the operational context.
• Risk Perception Academy: which developed games and dynamics to engage teams.
• Hora do aprendizado (Learning Time): which has established itself as a continuous space for reflection, development, and sharing of practices, directly contributing to strengthening the safety maturity of the Operational Safety team.

Accident frequency rate of direct employees (per million hours worked
 

*calculation: ACA x 1,000,000/hht

Accident frequency rate of indirect employee accidents (per million hours worked)

*calculation: ACA x 1,000,000/hht

Advances and strategic initiatives in 2024

• Creation of Regional Occupational Safety Management Units, promoting closer engagement with operations, adaptation to local realities, and targeted action for each segment.
• Alignment of the Occupational Health and Safety Management System with ISO 45001, driving continuous improvements in processes, systems, and training. So far, the Angatuba (SP), Otacílio Costa (SC), Monte Alegre (PR), Manaus II (AM), Correia Pinto (SC), and Ortigueira (PR) pulp and paper units have already been certified under the standard, representing 26% of Klabin’s industrial units, in addition to operations in Paranaguá (PR). This effort reinforces not only compliance, but also organizational learning and the ongoing evolution of safety standards.
• Implementation of the Safety Work Plan, which includes initiatives such as:
  • Five-Star Attitude Program, encouraging safe behaviors and the pursuit of collective excellence;
  • Safety Requirements Audit for Critical Activities, strengthening the ability to identify and mitigate relevant risks;
  • Review of the Work Permit (PT/AST), ensuring rigor, clarity, and greater confidence in authorizing critical activities;
  • Forestry Occupational Health and Safety Master Plan, co-created with leadership and structured on strategic pillars that integrate safety, learning, and operational efficiency.

Next steps include continuing the Risk Management Analysis (AGR), with a focus on real work and daily activities; actions to promote and strengthen Process Safety; and the expansion of practices aimed at evolving safety mindset and culture, building safety from what we learn when everything goes right — not only when something goes wrong.

KODS 2030 

Zero lives changed* of own and contracted employees 

In 2025, two life-changing events were reported involving contractors, related to timber transportation and industrial construction operations. The first involved a fatal accident with a driver during timber transportation. The second occurred at an industrial construction site, resulting in an injury requiring time off work after an object fell on the worker's hand.
The Company has developed specific actions for logistics and timber transportation, focusing on the prevention of serious and fatal accidents. Among the main measures, the following stand out:

• Implementation of embedded and integrative technology: execution of the embedded technology package in vehicles and integration of telemetry through the Onysis platform, gathering data for centralized management at the Operational Safety Center (CSO);
• Construction of the Operational Safety Center (CSO): a facility dedicated to analyzing transportation and forestry operations data, located at the Monte Alegre Farm (PR), to support strategic road safety decisions;
• Alcohol and drug control program (Lado a Lado): implementation of a corporate program for the prevention of risks related to driving vehicles, with continuous monitoring and handling protocols;
• Review and update of forestry RACs (Critical Activity Requirements): critical protocols such as passenger transport, cargo vehicle transport, and operations on slopes were reviewed and approved, ensuring greater adherence to safe practices;
• Integration with risk management (AGR - Risk Analysis and Management): application of the AGR methodology in the areas of national and international logistics, including timber transportation, to identify intolerable risks and define mitigation plans;
• Training and communication: specific training for transportation and forestry teams, with multipliers and dissemination of safety guidelines, reinforcing the preventive culture.

The support of specialized technical committees has intensified the safe management of material handling, promoting the adequacy of equipment and processes, with a focus on protecting those involved in the operation.

KODS 2030

Maintain the severity rate of accidents with own and contracted employees below 50

Severity rate of direct and indirect employees (per million hours worked)

The result obtained in 2025 was influenced by Klabin's growing ability to learn from its operations, anticipate weaknesses and strengthen the conditions that support safe working practices. The decline in severity indicates that the protection systems and strategic actions adopted by the Company are working more effectively.
Among the factors that contributed to this progress, the following stand out:

• Updating Critical Activity Requirements (RACs) and conducting self-assessments at units, increasing consistency, adherence to safe practices, and the ability to identify and address relevant exposures before they evolve;
• Internalization of the Operational Safety Center (CSO) and standardization of telemetry and video monitoring in 100% of the forestry fleet, increasing preventive capacity and enabling immediate responses to critical alerts, based on real data and evidence;
• Risk Perception Academy and Learning Hour, which strengthened the organizational culture through practical training, pedagogical innovation, and a continuous environment of reflection. These initiatives helped teams improve their ability to recognize risks, take preventive action, and share lessons learned;
• Inclusive listening programs, such as Voz da Operação (Voice of the Operation) and Café com Segurança (Coffee with Safety), which promoted structured spaces for dialogue, developed an environment of trust, and generated hundreds of improvement actions. These programs reinforced the importance of understanding the dynamics of work and identifying vulnerabilities based on the experience of the people who live the operation.

Severity rate of direct employees (per million hours worked)
 

Severity rate of indirect employees (per million hours worked)
 

KODS 2030

Achieve a more advanced level (Generative/Sustainable) in the Hearts and Minds methodology or equivalent
 

Percentage of units, by maturity level
 

In 2025, the process of reviewing this target began.

GRI-403-9

Occupational health and safety rates and numbers  

*Number of lost-time injuries leading to a work absence of over six months. 
**Number of lost-time injuries.
***Number of lost-time injuries x 1 million hours worked.

Occupational health and safety rates and numbers – employees  

*Number of lost-time injuries leading to a work absence of over six months.
**Number of lost-time injuries.
***Number of lost-time injuries x 1 million hours worked.

Occupational health and safety rates and numbers – contractors 

*Number of lost-time injuries leading to a work absence of over six months.  
**Number of lost-time injuries.
***Number of lost-time injuries x 1 million hours worked. 

Detailed information on Klabin’s occupational health and safety results, strategic actions and commitments can be found in the Klabin’s Sustainable Development Goals section. 

GRI-403-10

Rate of work-related ill health cases involving employees (per million hours worked)  

Number of reportable work-related ill health cases involving employees (by region) 

Klabin takes an integrated approach to the prevention and treatment of ergonomics-related issues through specialized committees that monitor the actions proposed in ergonomic assessments carried out every two years. This work is complemented by the clinical follow-up provided by multidisciplinary health teams in the Company’s onsite clinics and by the management of employees on leave.

In addition, employees receive guidance and may be referred to the Viver Bem program channels, which offer comprehensive support across four key pillars: physical, mental, social, and financial health. Learn more in Health Management.

GRI-403-3

Occupational health services 

In 2024, Klabin maintained its focus on supporting its employees, complying with regulations and conducting occupational medical tests in accordance with each unit’s Occupational Health Medical Control Program. 

A Self-Reporting Questionnaire (SRQ-20) is used in periodic medical tests. This is a health screening and monitoring tool developed by the World Health Organization and used to assess indicators of mental disorders in employees.  

During the year, occupational health procedures were reviewed to standardize practices, such as working at heights and in confined spaces, hearing conservation measures and the Medical Waste Management Program, among other routine activities related to outpatient care. 

Programs and benefits associated with health – by theme 

GRI-403-6

Promotion of workers’ health 

In 2024, the Viver Bem (Living Well) program remained steadfast in its purpose of promoting comprehensive and preventive care, focusing on the pillars of physical, mental, social and financial health. The initiative offers support to employees and their families, encouraging healthy habits, well-being and quality of life inside and outside the workplace. In this way, the program reinforces the Company’s values and contributes to building a safer and more sustainable future.

Viver Bem program’s initiatives and outcomes in 2024

Physical health 

• Campaigns carried out: Health Month, Pink October and Blue November, with more than 1,300 preventive screenings performed, a 30% increase over the previous year.

• Revalidation of ergonomic analyses at 100% of units, in accordance with NR17, with a 52% reduction in risk situations.  

• An increase of 3 p.p. in adherence to the physical activity platform, reaching 38% in Brazil and 20% in Argentina.

Social health 

• Expansion of the Pregnancy Program into the newly launched Family Program, also providing support in cases of fetal loss, fertility treatment, adoption, and Autism Spectrum Disorder (ASD).

• 332 pregnant women registered, 89 of whom are having regular checkups (60% adherence rate). 

• Benefits maintained: exemption from copayments for tests and delivery of special kits for babies. 

• Implementation of name change assistance, offering emotional, social and legal support, including reimbursement of notary fees.

• Implementation of Portas Abertas (Open Doors) program, enabling family members to visit Klabin sites, strengthening relationships and promoting a more welcoming environment.

Mental health 

• Educational actions: self-care, men’s mental health and psychological first aid.  

• Training for more than 100 emergency response team members. 

• Inclusion of specific training courses on psychological safety in the Ccompany’s leadership programs (more than 200 participants). 

• 19,348 online psychotherapy consultations and 740 consultations through the Employee Assistance Program, up 18% from 2023. 

• Mental health monitoring applied to 67% of periodic medical tests, with follow-up and referral of critical cases. 

• Emergency response to floods in Rio Grande do Sul: more than 300 emergency services, 100 psychological consultations and 53 psychiatric consultations.

Financial health  

• Financial planning campaigns: eight talks with more than 900 participants from all levels of the organization.

• Free financial advice for employees and their dependents, with more than 200 consultations. 

• Financial education courses on Escola de Negócios Klabin (Klabin Business School) portal, focused on helping employees plan their financial future. 

The Corporate Workplace Safety Area, which reports to the People & Corporate Services Department, is responsible for maintaining the Occupational Health and Safety Management System and for defining guidelines and standards for all Company units. 

Following a restructuring of its safety areas, Klabin now has safety teams organized by business unit, specific coordination support areas and regional occupational safety management teams. They are responsible for standardizing safety practices in the Forestry, Paper and Packaging business units, directing strategic efforts and actively working at operational sites. 

The Occupational Health and Safety Management System, in place in all manufacturing and forestry units, follows the Plan-Do-Check-Act (PDCA) cycle, focusing on loss prevention, continuous process improvement, preservation of people’s lives, health and physical integrity, and promotion of the Klabin culture, supported by the active engagement of leaders. 

Safety training and culture 

The Trilha Cuidado e Valorização da Vida (“Care” and “Valuing Life” training courses) is essential for the development of the occupational health and safety team. It includes: 

• 14 courses focused on Klabin’s culture and improving the Occupational Health and Safety Management System; 

• a risk assessment review; 

• updated risk identification and analysis methodologies; 

• courses to foster a preventive mindset and knowledge of related processes. 

Strategy 

The occupational health and safety strategy is focused on integrating actions and responses to emergencies, including: 

• the development of standards and guidelines for inspecting and testing critical emergency systems; 

• the structuring of cross-audits on critical activities requirements and emergency systems; 

• the strengthening of safety in processes and operations. 

Each business has structured its own occupational health and safety master plan, considering its specific challenges. These plans are: 

• organized by strategic pillars; 

• co-created with leaders; 

• monitored using risk management analysis and Superar certification, ensuring they are continuously updated and aligned with best practices. 

The constant evaluation of progress allows the Company to adopt increasingly effective practices, reinforce safety as a strategic priority, and promote a safe, efficient and sustainable environment. 

Management of contractors’ safety 

Recognizing safety as a collective effort, in 2024 the Company strengthened the integration of contractors through the Contractor Safety Committee. One of the most significant advances of this approach is contractors’ increased use of the Relatos reporting tool, thereby promoting more proactive recording of unsafe conditions, active precautions and safe decisions, while strengthening a safety culture based on transparency and collaboration. Find out more about the Contractor Safety Committee in the Klabin’s Sustainable Development Goals section.