GRI Summary

General Disclosures

GRI STANDARDDISCLOSURECOMMENTSPAGE/URL
PROFILE TOPICS
GRI 101: PRINCIPLES 2016   
GENERAL DISCLOSURES   
Organization Profile    
GRI 102: General Disclosures 2016102-1: Name of the organizationKlabin S.A. 
 102-2: Activities, brands, products, and services Forestry
Responsible for the management of forests planted by Klabin, which includes the planning, planting, harvesting and transporting to supply raw material to the company’s pulp and paper mills. The basis of our business is trees, so we responsibly care for our source of raw materials. As a result, we have become a world reference in forest management, preserving approximately 240,000 hectares of native forests in our forest areas. With 258,000 hectares of planted pine and eucalyptus forests in Paraná, Santa Catarina and São Paulo, we were the first pulp and paper company in Latin America to ensure the origin of the raw material used in the manufacture of our products with Forest Stewardship Council® – FSC® certification. In addition to meeting the demand for raw materials for the manufacture of pulp and paper at Klabin, our Forestry Unit also leads the commercialization of timber in logs for sawmills and laminators, serving the furniture and civil construction markets. Committed to sustainable development, mosaic planting is our trademark, a system that blends vast areas of preserved native forests – which correspond to almost half of our forest area – with planted forests at different ages. This management helps protect natural resources, improves the production potential of forests and collaborates with the conservation of biodiversity through ecological corridors, which favor the circulation of hundreds of species of wild animals.

Pulp
We are the only company to produce and supply three different types of pulp: hardwood (eucalyptus), softwood (pine) and fluff, produced in a single industrial unit entirely designed for this purpose, generating multiple solutions that are part of our daily lives. Our products fulfill a wide variety of characteristics and quality requirements demanded by our customers, indicated for the manufacture of paper for sanitary purposes, disposable absorbent products, packaging paper, printing and writing paper and even special applications, through tailor-made solutions to add even more value to the final product. PineCel™ is the only 100% softwood pulp from pine in the national market, becoming the ideal solution for different segments such as tissue (toilet paper, paper towels and napkins), packaging and special papers such as filters and fiber cement products. LyptusCel™, our hardwood pulp produced from eucalyptus wood, is the ideal solution for segments such as tissue (toilet paper, facial tissues, napkins, etc.), printing and writing paper, cardboard, packaging and special paper, since it guarantees resistance to traction and bursting, softness, resistance to the passage of air, opacity and printability. PineFluff™, manufactured on a large scale for the first time in Brazil from long pine fibers, can be used in hygienic products, such as feminine napkins and incontinence pads, infant and adult diapers, daily liners, wet wipes, among others. Its production was designed to provide the stability, homogeneity and quality that the segment requires, lending the best properties to the product, such as low shredding energy, high absorption capacity and speed, liquid retention and uniformity. As a result of our pioneering spirit, manufacturers of absorbent products located in Brazil have the possibility of using 100% national raw material, reducing or eliminating the cellulose import stage.

Papers
We produce paper and boards from our own softwood and hardwood pulp, which allows us to obtain final products and packaging with excellent performance, structure, machinability and printability, meeting global quality standards and exceeding the expectations of our customers. We produce paperboard, kraft paper and recycled paper. Klabin’s paperboard line uses different compositions of virgin pine and eucalyptus fibers to obtain the best relationship between rigidity, structure, tear resistance and print quality. Each version of Klabin paperboard was carefully developed to produce the best results in our customers’ processes and to highlight the final product at the point of sale. The Klabin Kraftliner line is made up of differentiated papers, produced from a 100% mix of virgin pine and eucalyptus fibers. In different presentations, this product line offers high print quality and structure, providing excellent results in the most diverse applications. Klabin’s recycled papers are produced from pre- and post-consumption chips and on modern machines, which guarantees excellent results throughout the chain.

Packaging
Converts sack kraft and kraftliner paper into Corrugated Board and Sack Kraft packaging, a segment in which we are the market leader in Brazil. We deliver unique differentials that make our products more than just packaging. Whether it’s the smart solution, exclusive personalization, the guarantee of delivery according to the region or the commitment to sustainability, everything is designed to exceed expectations and improve the results of our customers. We develop customized solutions in Sack Kraft packaging for any type of segment, the differentials of which include strength, porosity, elasticity, a great finish and print quality. In addition, our bags are printed with water-based ink and structured with ecological glue, which means that they do not contaminate the soil, resulting in a product with high biodegradability that reintegrates into the ecosystem in a few months. We are the largest converter of industrial bags in Brazil and leaders in Argentina as well. According to the customer’s specifications, we supply all business sectors with products that meet the highest quality requirements in the market. Our Corrugated Board packaging is resistant to the most diverse storage and transport conditions, such as humid and low temperature environments, guaranteeing the integrity of the goods until the final destination. In addition, we do more than simply provide packaging – we deliver an exclusive solution for your brand through e-commerce. That is why we customize Corrugated Board and Sack Kraft packaging your way, to increase the results of your business, like we already do in the coffee sector or in the marketplace segment. And you can also count on the quality, strength and logistical ease that characterize all packaging made by Klabin.
Learn more about the recent launch of the Hydrodispersible Bag.
Economic Performance
 102-3: Location of headquartersSão Paulo (SP) 
 102-4: Location of operationsOperating in 10 Brazilian states where commercial offices are hosted, a branch office in the United States, an office in Austria, as well as representatives and commercial agents in several other countries. 
  24 plants, 23 in Brazil and one in Argentina. 
 102-5: Ownership and legal formStock company 
 102-6: Markets served Economic Performance
 102-7: Scale of the organization Economic Performance
 102-8: Information on employees and other workers Engagement of professionals
 102-9: Supply chain Supply chain
 102-10: Significant changes to the organization and its supply chain Economic Performance
 102-11: Precautionary principle or approach Risk management
 102-12: External initiatives(1)                The United Nations Global Compact, since 2003 
  (2)                Sustainable Development Goals (SDGs), since 2015 
  (3)                UN Women’s Empowerment Principles, since 2018 
  (4)                Corporate Movement for Integrity and Transparency, since 2018 
  (5)                Carbon Disclosure Project (CDP), since 2006 
  (6)                FGV Center for Sustainability Studies, since 2009 
  (7)                Corporate Sustainability Index (ISE), since 2013 
  (8)                National Pact for the Eradication of Slave Labor, since 2013 
  (9)                Business Pact for Integrity and Anti-Corruption, since 2013 
  (10)             Science Based Targets Initiative, under approval 
  (11)             Business Ambition for 1,5oC – Only Future 
  (12)             TCFD – Task Force on Climate Related Financial Disclosure supporter 
  (13)             Race to Zero, since 2021 
 102-13: Membership of associationsBRL 5.340.259,20Sectoral participation
Strategy   
GRI 102: General Disclosures 2016102-14: Statement from the most senior decision-maker of the Organization Message from the Board 
 102-15: Key impacts, risks and opportunities Risk management
Ethics and Integrity   
GRI 102: General Disclosures 2016102-16: Values, principles, standards and norms of behaviorEthical conduct and integrity
 102-17: Mechanisms for advice and concerns about ethics Ethical conduct and integrity
Governance   
GRI 102: General Disclosures 2016102-18: Governance structureComposed of a minimum of 3 (three) and a maximum of 5 (five) members, the majority of which external (not members of the controlling group) elected by Klabin S.A.’s Board of Directors. The term of office of the Committees’ members is 1 (one) year, members being eligible for reelection for the same period. The Committees’ function is to evaluate, vote and opine on the duties and responsibilities established in their respective Charters, approved by the Board of Directors.
Klabin has audit and related parties, compensation, and sustainability committees. 
https://ri.klabin.com.br/governanca-corporativa/conselhos-e-diretoria/ 
 102-19: Delegating authority At Klabin, delegation of authority means the act whereby the manager transfers, temporarily and on an exceptional basis, specific powers to an employee of the Unit or department for approval of operations with respect to processes of their manager’s responsibility. Delegation for an unlimited period is not permitted.Risk management
 102-25: Conflicts of interest Ethical conduct and integrity
 102-30: Effectiveness in the risk management process Risk management
 102-35: Remuneration policies Engagement of professionals
 103-36: Process for determining remuneration Engagement of professionals
 102-38: Annual total compensation ratio Engagement of professionals
Stakeholder engagement   
GRI 102: General Disclosures 2016102-40: List of stakeholder groupsCompany’s stakeholder groups: investors (including individuals), employees, customers, vendors, biodiversity, regulatory bodies, certifying agencies, public entities, educational institutions, the press, unions, civil entities, social organizations and communities surrounding its operations. 
 102-41: Collective bargaining agreements Engagement of professionals
 102-42: Basis for identifying and selecting stakeholders for engagementWe have adopted the following process to define our stakeholders: Analysis of internal documents, such as policies, procedures, relationship reports and interviews with leaders. Consultations with representatives of the identified groups to understand their needs and expectations. Data are consolidated and groups arranged in order of priority according to their degree of criticality, dependency and impact. 
 102-43: Approach to stakeholder engagement See tab
Reporting practices   
GRI 102: General Disclosures 2016102-45: Entities included in the consolidated financial statementsThe financial indicators refer to all our operating units in Brazil (Klabin S.A.) and Argentina (Klabin Argentina S.A). Social and environmental information, however, refers only to the Brazilian operations. In 2020, Klabin’s Brazilian operations produced more than 99.5% of the total volume for the year and 96% of the total operations. 
 102-46: Defining report content and topic boundariesIn 2020, we maintained the definition of materiality obtained upon the previous year’s review, consitent with the UN Sustainable Development Goals (SDGs). The work encompassed consultations with over 30 corporate and business unit managers and groups of external stakeholders (mainly customers and vendors) and employees. A total of 23 priority material topics were outlined regarding environment, society and governance, which are to be considered in the Company’s growth strategy. Such topics also guided the elaboration of the KSDGs – Klabin’s Sustainable Development Goals, structured in short-, medium- and long-term goals up to 2030, representing the values the Company must deliver for society and the prosperity of the planet, in line with the UN 2030 Agenda. The KSDGs were devised based on consultations with hundreds of stakeholders, internally discussed in workshops with representatives from several areas. The KSDG Agenda, including 14 short-, medium- and long-term goals, prioritizes 14 of the 17 SDGs established by the UN. Validated by Klabin’s Permanent Sustainability Commission, the Executive Board and the Board of Directors. Throughout 2020, the work gained strength with the drafting of the agenda’s governance proposal, the thematic organization of the 2030 KSDGs, the development of goals for 2030 and the commitment to short-term goals by all managers of the company, from coordination to the executive board. 
 102-47: List of material topicsIncrease in forestry productivity; Biodiversity; Forestry certification; Ethical conduct/integrity; Klabin Culture; Suppliers’ socioenvironmental performance; Development of human capital; Local development; Availability of timber; Diversity; Effluent and waste; Risk management; Impact on the communities; Initiatives in innovation; Climate change; Production and logistics; Management of professionals; Client satisfaction and product quality; Occupational health and safety; Data security; Energy use / energy efficiency; Use of water; Multiple uses of wood components. 
 102-48: Restatements of informationAny review regarding previous editions is noted throughout the report. 
 102-49: Changes to the reportThere was no review to the report for 2020. 
 102-50: Period covered by the reportJanuary 01, 2020 to December 31, 2020 
 102-51: Date of last reportThe last report was published in 2020, with information referring to the 2019 fiscal year. 
 102-52: Reporting cycleAnnual 
 102-53: Contact point for questions regarding the reportFor more information/questions about the report, contact us by e-mail faleconosco@klabin.com.br or visit the link https://klabin.com.br/fale-conosco/ 
 102-54: Statements on preparing the report in accordance with the GRI StandardsEssential 
 102-55: Summary of GRI content GRI Summary
 102-56: External assurance Assurance letter

MATERIAL TOPICS – ECONOMICS

GRI STANDARDDISCLOSURECOMMENTSPAGE/URL
MATERIAL TOPICS – ECONOMICS   
ECONOMIC PERFORMANCE   
GRI 103: 2016 Form of Management103-1: Explanation of the material topic and its limit Economic Performance
 103-2: Form of management and its components Economic Performance
 103-3: Form of management assessment Economic Performance
GRI 201: Economic Performance 2016201-1: Direct economic value generated and distributed Economic Performance
ETHICAL CONDUCT AND INTEGRITY   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Ethical conduct and integrity
 103-2: Form of management and its components Ethical conduct and integrity
 103-3: Form of management assessment Ethical conduct and integrity
GRI 205: Anti-corruption 2016205-1:  Operations assessed for risks related to corruption Ethical conduct and integrity
 205-2:  Communication and training about anti-corruption policies and procedures Ethical conduct and integrity
 205-3 Operations assessed for risks related to corruption Ethical conduct and integrity
GRI 206: Unfair competition206-1:  Legal actions for anti-competitive behavior, anti-trust, and monopoly practices Ethical conduct and integrity
GRI 307: Environmental compliance 2016307-1: Cases of non-compliance with environmental regulations Ethical conduct and integrity
GRI 406: Non-Discrimination 2016406-1: Cases of discrimination and corrective measures taken Ethical conduct and integrity
GRI 407: Freedom of association and collective bargaining 2016407-1:  Operations and suppliers with risks associated with deprivation of the right to freedom of association and collective bargaining Ethical conduct and integrity
GRI 408: Child labor 2016408-1:  Operations and suppliers with risks associated with child labor Ethical conduct and integrity
GRI 409: Forced labor 2016409-1:  Operations and suppliers with risks associated with forced labor Ethical conduct and integrity
RISK MANAGEMENT   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Risk Management
 103-2: Form of management and its components Risk Management
 103-3: Form of management assessment Risk Management
INFORMATION SECURITY   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Information Security
 103-2: Form of management and its components Information Security
 103-3: Form of management assessment Information Security
GRI 418: Customer Privacy 2016418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data Information Security
VENDOR SOCIAL AND ENVIRONMENTAL PERFORMANCE   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Supplier Social and Environmental Performance
 103-2: Form of management and its components Supplier Social and Environmental Performance
 103-3: Form of management assessment Supplier Social and Environmental Performance
GRI 204: Procurement practices 2016204-1: Percentage of purchases from local suppliers Supplier Social and Environmental Performance
GRI 308: Supplier environmental assessment 2016308-1: New suppliers that were screened using environmental criteria Supplier Social and Environmental Performance
 308-2: Negative environmental impacts in the supply chain and measures taken Supplier Social and Environmental Performance
GRI 414: Supplier social assessment 2016414-1: New suppliers that were screened using social criteria Supplier Social and Environmental Performance
 414-2: Negative social impacts in the supply chain and measures taken Supplier Social and Environmental Performance
INNOVATION MANAGEMENT   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Innovation management
 103-2: Form of management and its components Innovation management
 103-3: Form of management assessment Innovation management
PRODUCTION AND LOGISTICS   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Production and Logistics
 103-2: Form of management and its components Production and Logistics
 103-3: Form of management assessment Production and Logistics
MULTIPLE USES OF WOOD   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Multiple uses of wood
 103-2: Form of management and its components Multiple uses of wood
 103-3: Form of management assessment Multiple uses of wood
WOOD AVAILABILITY   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Wood availability
 103-2: Form of management and its components Wood availability
 103-3: Form of management assessment Wood availability

MATERIAL TOPICS – ENVIRONMENT

GRI STANDARDDISCLOSURECOMMENTSPAGE/URL
MATERIAL TOPICS – ENVIRONMENT   
CUSTOMERS AND PRODUCTS   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Customers and Products
 103-2: Form of management and its components Customers and Products
 103-3: Form of management assessment Customers and Products
GRI 301: Materials 2016301-1:  Materials used, broken down by weight or volume Customers and Products
 301-2:  Raw materials or recycled materials used Customers and Products
 301-3:  Recovered products and packaging Customers and Products
ENERGY USE   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Energy Use
 103-2: Form of management and its components Energy Use
 103-3: Form of management assessment Energy Use
GRI 302: Energy 2016302-1: Energy consumption within the organization Energy Use
 302-2: Energy consumption outside of the organization Energy Use
 302-3: Energy intensity Energy Use
 302-4: Reduction of energy consumption Energy Use
 302-5: Reductions in energy requirements for products and services Energy Use
WATER USE    
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Water Use
 103-2: Form of management and its components Water Use
 103-3: Form of management assessment Water Use
GRI 303: Water and effluents 2018303-1: Interactions with water as a shared resource Water Use
 303-2: Management of water discharge-related impacts Water Use
 303-3: Total water withdrawn by source Water Use
 303-4: Total water disposal  Water Use
 303-5: Total water consumption Water Use
BIODIVERSITY   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Biodiversity
 103-2: Form of management and its components Biodiversity
 103-3: Form of management assessment Biodiversity
GRI 304: Biodiversity 2016304-1: Operational sites owned, leased or managed in, or adjacent to, environmental protection areas and areas of high biodiversity value located outside environmental protection areas Biodiversity
 304-2: Significant impacts of activities, products and services on biodiversity Biodiversity
 304-3: Habitats protected or restored Biodiversity
 304-4: IUCN red list species and national conservation list species with habitats located in areas affected by the organization’s operations Biodiversity
CLIMATE CHANGE   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Climate Change
 103-2: Form of management and its components Climate Change
 103-3: Form of management assessment Climate Change
GRI 305:  Emissions 2016305-1: Direct emissions of greenhouse gases (GHG) (Scope 1) Climate Change
 305-2: Other indirect emissions of greenhouse gases (GHG) (Scope 2) Climate Change
 305-4:  GHG emissions intensity Climate Change
 305-5:  Reduction of GHG emissions Climate Change
 305-7: Nitrogen oxides (NOx), sulfur oxides (SOx), and other significant air emissions Climate Change
WASTE MANAGEMENT   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Waste management
 103-2: Form of management and its components Waste management
 103-3: Form of management assessment Waste management
GRI 306: Waste 2018306-1: Waste generation and significant waste-related impacts Waste management
 306-2: Management of significant waste-related impacts Waste management
 306-3: Waste generated Waste management
 306-4: Waste not destined for final disposal Waste management
 306-5: Waste sent to final disposal Waste management
FOREST CERTIFICATION   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Forest Certification
 103-2: Form of management and its components Forest Certification
 103-3: Form of management assessment Forest Certification
INCREASED FOREST PRODUCTIVITY   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Increased forest productivity
 103-2: Form of management and its components Increased forest productivity
 103-3: Form of management assessment Increased forest productivity

MATERIAL TOPICS – SOCIAL

GRI STANDARDDISCLOSURECOMMENTSPAGE/URL
MATERIAL TOPICS – SOCIAL   
ENGAGEMENT OF PROFESSIONALS   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Management and engagement of professionals
 103-2: Form of management and its components Management and engagement of professionals
 103-3: Form of management assessment Management and engagement of professionals
GRI 201: Economic performance 2016201-3: Defined benefit plan obligations or other retirement plans Management and engagement of professionals
GRI 202: Market presence 2016202-1: Ratios of standard entry level wage by gender compared to local minimum wage Management and engagement of professionals
 202-2: Proportion of senior management hired from the local community Management and engagement of professionals
GRI 401: Employment 2016401-1: New hiring and turnover rate Management and engagement of professionals
 401-3: Parental leave Management and engagement of professionals
OCCUPATIONAL HEALTH AND SAFETY    
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Occupational health and safety
 103-2: Form of management and its components Occupational health and safety
 103-3: Form of management assessment Occupational health and safety
GRI 403:  Occupational health and safety 2018403-1: Occupational health and safety management system Occupational health and safety
 403-2: Identification of risks and accidents Occupational health and safety
 403-3: Occupational health services Occupational health and safety
 403-6: Actions and benefits to promote worker health Occupational health and safety
 403-7:  Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Occupational health and safety
 403-8: Workers covered by an occupational health and safety management system Occupational health and safety
 403-9:  Work-related injuries Occupational health and safety
 403-10:  Indicators of occupational diseases Occupational health and safety
HUMAN CAPITAL DEVELOPMENT    
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Human capital development
 103-2: Form of management and its components Human capital development
 103-3: Form of management assessment Human capital development
GRI 404: Training and Education 2016404-1: Average hours of training per year by employee Human capital development
DIVERSITY    
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Diversity 
 103-2: Form of management and its components Diversity
 103-3: Form of management assessment Diversity
GRI 405: Diversity and Equal Opportunity 2016405-1: Diversity in governance bodies and employees Diversity
 405-2: Equal pay Diversity
LOCAL DEVELOPMENT AND IMPACTS ON COMMUNITIES   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Local development and impacts on communities
 103-2: Form of management and its components Local development and impacts on communities
 103-3: Form of management assessment Local development and impacts on communities
GRI 203: Indirect economic impacts 2016203-1: Infrastructure and service investments Local development and impacts on communities
 203-2: Significant indirect economic impacts Local development and impacts on communities
GRI 411: Rights of indigenous peoples 2016411-1: Incidents of violations involving rights of indigenous peoples Local development and impacts on communities
GRI 412: Human rights assessment 2016412-1: Operations subject to human rights reviews or impact assessments Local development and impacts on communities
GRI 413: Local communities 2016413-1: Operations with local community engagement, impact assessments and development programs Local development and impacts on communities
 413-2: Operations with significant – actual and potential – adverse impacts on local communities Local development and impacts on communities
GRI 419: Socioeconomic compliance 2016419-1: Non-compliance with laws and regulations in the social and economic area Local development and impacts on communities
KLABIN’S CULTURE   
GRI 103: Form of management 2016103-1: Explanation of the material topic and its limit Klabin’s culture
 103-2: Form of management and its components Klabin’s culture
 103-3: Form of management assessment Klabin’s culture